Experience

IPG DXTRA

• Advertising Services
• 1 - 100 Employee

• Technical Analyst

  • Apr 2021 - Present

  Provide technical end-user desktop computer support as needed. Install, configure, and troubleshoot desktop systems, workstations, mobile devices, servers, and network issues. Troubleshoot problems applying established techniques, procedures or specific standards described in organizational operating guidelines. Provide technical end-user desktop computer support as needed. Install, configure, and troubleshoot desktop systems, workstations, mobile devices, servers, and network issues. Troubleshoot problems applying established techniques, procedures or specific standards described in organizational operating guidelines.


United Airlines
• United States
• Airlines and Aviation
• 700 & Above Employee
• Desktop Support Technician

  • Dec 2020 - Apr 2021


DePaul University

• United States
• Higher Education
• 700 & Above Employee

• Technical Deployment Assistant

  • Sep 2018 - Sep 2020

  As a Technical Deployment Assistant I imaged computers for staff and faculty so the computers met DePaul's requirements and complied with DePaul's guidelines. I also tested and deployed computers to ensure the computers were working properly and that staff were satisfied. I provided hardware and software support for machines if any questions arrived or something wasn't working properly on site when deploying. I generated reports of received and deployed computer inventory, this way, my department was aware of what we have in stock, and who had received each device. Show less