Licensed Insurance Agent

• May 2022 - Present

Associate Banker

• Apr 2021 - May 2022

Personal Banker & Manager on Duty

• Mar 2017 - Apr 2021

• Work with clients to open new accounts and provide maintenance services on current accounts• Collaborate with colleagues to connect customers to specialized experts to satisfy all client needs• Assist clients in setting up self-service options to fully optimize customer convenience • Apart of the leadership team• Salesforce expert

Business Captain

• Jan 2016 - Mar 2017

• Coordinated and generated business sales leads.• Arranged meetings with companies interested in Microsoft products and software.• Informed fellow colleagues of business sales updates, projections and goals.• Mastered the use of Microsoft Dynamic CRM; a business lead software.

Product Advisor

• Oct 2015 - Mar 2017

• Maintained expert-level product knowledge in all Microsoft retail products, devices andservice offerings.• Assisted customers to discover, enable and implement high-value Microsoft technologyservices and solutions across a broad range of devices.• Consistently delivered high standards of sales and service while supporting the strategiesof the Microsoft Retail organization.• Acted as the “Learning Support Specialist” when needed – educated colleagues onrole specific information and updated expectations from SharePoint. Show less

Machine Operator - Intern

• Jun 2007 - Oct 2015

ICD-10 Coding Technician

• Sep 2013 - Aug 2014

• Translated ICD-9 to the updated medical coding ICD-10. • Organized several PowerPoint presentations for students to view to assist in learning. • Revised co-worker presentations for errors in existing PowerPoints. • Translated ICD-9 to the updated medical coding ICD-10. • Organized several PowerPoint presentations for students to view to assist in learning. • Revised co-worker presentations for errors in existing PowerPoints.

Electrician Assistant - Intern

• May 2010 - Aug 2011