Dylan Yu

Section Manager at Epson Taiwan 台灣愛普生科技
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
TW
Languages
  • 中文 Native or bilingual proficiency
  • 英文 Professional working proficiency
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • X-rite/ PANTONE Color Management
    X-rite/ PANTONE
    May, 2016
    - Nov, 2024
  • Open water
    PADI

Experience

  • Epson Taiwan
    • Taiwan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Section Manager
      • Feb 2021 - Present

      1. LFP/IIJ Service quality improvement [15%] 2. Increase sales revenue [8 Million/Year]3. Reduce service cost [2.5 Million/Year]4. Coaching customers develop new application 5. Online service application project 6. Cloud service project

    • Asst. MGR, Technical Service
      • Apr 2019 - Feb 2021

      1. Decrease slow moving [1.5 Million ]2. Increase industrial service quality [Within 4 hours]3. Increase service income [2 Million/Year]4. Increase sales revenue [10 Million/Year]5. Coaching customers develop new application 6. Online service application project 7. Cloud service project8. Reduce service cost [6 Million/Year]Unit : NTD

    • Chief Costomer Service Engineer
      • Dec 2014 - Mar 2019

      1. Technical support / service training 2. Worldwide Project/Technical contact window3. Reduce 2nd repair ratio [40% to 20%]4. New product trouble shooting & debug 5. Customized sales project planning and improvement 6. MonnaLisa technical analysis , improvements 7. Service channel management , training , support 8. Remote monitor device9. Reduce service cost [3Million /Year]

  • Allchannel
    • 中國 上海市區
    • Senior FAE
      • Aug 2012 - Nov 2014

      1. Product promotion 2. Service support 3. Recipe fine tune 4. Machine design 1. Product promotion 2. Service support 3. Recipe fine tune 4. Machine design

  • Nanya Technology
    • Taiwan
    • Semiconductors
    • 300 - 400 Employee
    • 蝕刻設備工程師
      • Nov 2010 - Aug 2012

      1. Machine maintenance 2. Recipe fine tune , increase yield rate 5% 3. Service Manual , Machine maintenance S.O.P. 1. Machine maintenance 2. Recipe fine tune , increase yield rate 5% 3. Service Manual , Machine maintenance S.O.P.

Education

  • 明新科技大學
    學士, 材料科學工程學系
    2006 - 2009

Community

You need to have a working account to view this content. Click here to join now