Experience

Code for Philly

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Volunteer

  • Mar 2023 - Present



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Writer/Product Documentation Specialist

  • May 2022 - Present

  Key Achievements: o Won the Einstein Award for creating a new mobile application that is now being brought from concept into production o Won the Peoples Choice Award for creating and proposing a business model that would increase net revenue within the organization by $15 million within the first year of implementation. o Won multiple Recognition Awards for discovering and developing documentation on cross-platform issues that would have widely impacted products if left undiscovered Duties: • Modify support site content and maintain website functionality • Develop documentation for Application Programming Interface (API) and Software Development Kit (SDK) specifications and technical developer documentation for software developers integrating Fiserv’s offered suite of APIs and SDKs • Balance numerous and diverse roles across multiple and simultaneous projects • Work with project managers to plan and execute information strategies • Develop internal product release documentation and training materials for internal stakeholder groups • Create Technical Root Cause Analysis (RCA) documentation to help teams and clients understand and respond to platform and technology issues Show less



Sherwin-Williams

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Driver

  • Oct 2021 - Apr 2022

  Deliver ordered goods to customers Relay any issues to store and/or regional headquarters Deliver ordered goods to customers Relay any issues to store and/or regional headquarters



Self Employed

• United States
• 700 & Above Employee

• Freelance Technical Writer

  • Oct 2021 - Apr 2022



Penn State University

• United States
• Higher Education
• 700 & Above Employee

• Mathematics and Computer Science Tutor

  • Aug 2020 - Sep 2021

  Distilled complex concepts into understandable notions for students on an individual basis to help improve academic achievement in computer science and mathematics courses Distilled complex concepts into understandable notions for students on an individual basis to help improve academic achievement in computer science and mathematics courses



GARLAND CONSTRUCTION, INC.

• United States
• Construction

• Copywriter and Data Entry Operator

  • Jan 2021 - Jul 2021

  Edited and proofread legal documents, work plans, and advertisements Updated and maintained accurate records of ongoing construction projects Edited and proofread legal documents, work plans, and advertisements Updated and maintained accurate records of ongoing construction projects



Sasaki

• United States
• Architecture and Planning
• 300 - 400 Employee

• Freelance Writer

  • Sep 2019 - Dec 2019



Tellus360

• United States
• Retail
• 1 - 100 Employee

• Security

  • Jul 2019 - Sep 2019



Catholic Worker of Marlboro

• Marlboro, New York

• Volunteer

  • Jun 2019 - Jul 2019

  During my time living at the Peter Maurin farm in Marlboro, I helped cultivate crops which provided organic foods to the Catholic Worker soup kitchens in New York City. I also helped take care of others in need at the farm and offered other necessary services. During my time living at the Peter Maurin farm in Marlboro, I helped cultivate crops which provided organic foods to the Catholic Worker soup kitchens in New York City. I also helped take care of others in need at the farm and offered other necessary services.



Saint Joseph's University

• United States
• Higher Education
• 700 & Above Employee

• Writer

  • Apr 2018 - May 2019

  At the end of my Junior year at Saint Joseph’s University, I completed a dissertation on my intention to write a novel and was awarded membership in the Summer Scholar’s Program. As a member of this program, I was paid by the school to write passages of my novel during the summer of 2018 based on the concepts I presented at the dissertation. I continued working on this novel in the following school year and continued to be paid by the university when I was accepted into the University’s Honors’ Program. The completed novel served as my Senior Honor’s Thesis, and I spent the entirety of my senior year completing my novel while taking a full semester of courses at the university. I completed my novel in April of 2019 and then successfully defended my thesis. In May 2019, I graduated from Saint Joseph’s University cum laude with Honors. Show less



Taqueria Feliz

• Greater Philadelphia Area

• Server

  • Aug 2018 - Jan 2019



Curran-Fromhold Correctional Facility

• Greater Philadelphia Area

• Volunteer

  • Jan 2017 - May 2017

  In this program, students would visit Curran-Fromhold Correctional Facility weekly. During these weekly visits, students would discuss philosophical ideas and books they have encountered with incarcerated people. In this program, students would visit Curran-Fromhold Correctional Facility weekly. During these weekly visits, students would discuss philosophical ideas and books they have encountered with incarcerated people.



Dairy Queen

• United States
• Food and Beverage Services
• 700 & Above Employee

• Assistant Manager

  • Jul 2014 - Aug 2015