Experience

Commercial Acceptance Company

• United States
• Financial Services
• 1 - 100 Employee

• Vice President

  • Apr 2017 - Present

• Director of Sales and Marketing

  • Apr 2015 - Apr 2017

  • Establish sales goals• Analyze profitability of potential clients• Arrange for sales interviews with potential clients• Develop new prospects• Prepare sales presentations and materials• Prepare response to approved RFPs• Answer and overcome common stalls and objections• Develop follow-up techniques to get repeat business• Attend periodic industry events and conferences which potential clients attend

• Debt Collector

  • May 2013 - Apr 2015

  • Utilize various skip tracing techniques and collection strategies to locate right parties in order to negotiate payment arrangements on accounts placed by clients.• Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.• Overcome stalls and objections and suggest money sources for debt payment.• Utilize payment options (credit cards, direct checks, western union) and secure this information so that administrative services can process payment.• Negotiate settlements outside of normal guidelines, authorize credit bureau updates and deletions, negotiate payment arrangements, and remove accounts from collection within certain guidelines.• Advise management regarding collection strategy effectiveness for various portfolios.• Help resolve disputed accounts. Show less