Dylan Streader

Senior Infrastructure Engineer at Cincinnati Global Underwriting Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Purfleet, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency

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Credentials

  • ITIL v4 Foundation – Service Management
    ITIL Certified
    Jan, 2019
    - Sep, 2024
  • Microsoft Technology Associate (Server 2016 Administration Fundamentals)
    Microsoft
    Jan, 2018
    - Sep, 2024
  • Microsoft Specialist (Windows 7, Configuring)
    Microsoft
    Jan, 2015
    - Sep, 2024
  • Microsoft Certified Technology Specialist (Windows 7, Configuring)
    Microsoft
    Jan, 2014
    - Sep, 2024
  • Level 3 Advanced Apprenticeship in IT Software, Web and Telecoms Professionals
    City & Guilds
    Jan, 2013
    - Sep, 2024
  • CompTIA A+
    CompTIA
    Jan, 2013
    - Sep, 2024

Experience

  • Cincinnati Global Underwriting Limited
    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Senior Infrastructure Engineer
      • Jan 2023 - Present

    • Second Line Engineer
      • Nov 2020 - Jan 2023

      IT Server and Network engineer working with Cisco, VMware, Windows Server and SCCM.

  • Ascot Group
    • Australia
    • Construction
    • 1 - 100 Employee
    • Desktop Support Engineer
      • Feb 2019 - Oct 2020

      An Infrastructure Engineer seconded to start and lead a Service Desk team, responsible for providing 1st and 2nd line desktop support to multiple offices across the UK, USA and Asia. Implemented ITIL and Change Management processes to refine Service Desk procedures.

    • IT Infrastructure Engineer
      • Jul 2016 - Jan 2019

      Providing 1st to 3rd line support to our desktop and server estate. Lead and supported multiple successful projects, such as hardware refreshes and software roll outs and upgrades.

    • IT Helpdesk Technician
      • Mar 2014 - Jul 2016

    • IT Helpdesk Apprentice
      • Mar 2013 - Feb 2014

Education

  • Jo Richardson Community School
    High School, 10 GCSEs
    2007 - 2012

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