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Bio

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Credentials

  • Cognitive Practitioner
    IBM
    Mar, 2019
    - Sep, 2024
  • IBM Agile Explorer
    IBM
    Mar, 2019
    - Sep, 2024
  • Enterprise Design Thinking Co-Creator
    IBM
    Feb, 2019
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Lead UX/UI Designer
      • Nov 2020 - Present

      Designing products for the future of blockchain. • Leading the UX/UI design process from initial product inception to high fidelity clickable prototypes all the way through to product release • Working directly with development team to diagnose potential issues, assure product quality and provide solution support • Creating graphics and imagery to support mockups and various other product needs Designing products for the future of blockchain. • Leading the UX/UI design process from initial product inception to high fidelity clickable prototypes all the way through to product release • Working directly with development team to diagnose potential issues, assure product quality and provide solution support • Creating graphics and imagery to support mockups and various other product needs

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cognitive Transformation Consultant
      • Sep 2018 - Apr 2020

      Work on cross-sector projects that help clients implement Watson Cognitive solutions to digitally reinvent their strategy and operations by leveraging unstructured data, driving greater efficiency and the transformation of their entire enterprise through cognitive insights. Assigned to IRS RRP Project ● Developed and tested components of a complex review system that identified fraudulent behavior in individual tax returns, identifying billions of dollars in return fraud annually. ● Developed test cases and performed in depth analysis of numerous new development components within the IRS system to help correct issues and improve the experience of our end users. Worked directly with users to facilitate the advancement of interactive components of our systems to improve efficiency of use. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • ITS Consultant Supervisor
      • Dec 2016 - May 2018

      • Received promotion to Supervisor Position within ITS Lab Consulting• Oversaw and managed a team of consultants to provide technical support for Penn State Labs• Evaluated and assisted consultants with their duties and provided a higher level of technical expertise for user support

    • ITS Computer Lab Consultant
      • Aug 2015 - May 2018

      • Supervised and provided personal support for users of Penn State computer labs and technology• Solved a variety of computer and technical support related issues for users• Communicated with supervisors and fellow consultants to provide solutions and support to a multitude of labs across Penn State’s campus

    • United States
    • Financial Services
    • 700 & Above Employee
    • Qualitative Analysis Intern
      • May 2017 - Aug 2017

      • Worked alongside Development and Business Analysis teams to create and test enhancements and solve defects of both the product platform and the web based administrative application • Developed regression reports and test scenarios for upcoming enhancements and bug fixes • Maintained and enhanced the administrative web application for our QA testing environment • Worked alongside Development and Business Analysis teams to create and test enhancements and solve defects of both the product platform and the web based administrative application • Developed regression reports and test scenarios for upcoming enhancements and bug fixes • Maintained and enhanced the administrative web application for our QA testing environment

    • Qualitative Assurance Intern, QA Admin Team
      • May 2016 - Aug 2016

      Preformed QA testing on Hyland's OnBase Application. Provided support and resources for Hyland's entire QA department and managed a number of processing resources and virtual machines. Preformed QA testing on Hyland's OnBase Application. Provided support and resources for Hyland's entire QA department and managed a number of processing resources and virtual machines.

    • Graphic Designer and Tech Assistant
      • Apr 2014 - Jul 2014

      • Spearheaded the design of an informational website for the LaunchHouse’s software accelerator • Created artwork, informational images, and logos for both the LaunchHouse and its accelerators • Assisted in deploying new systems and hardware within the LaunchHouse • Spearheaded the design of an informational website for the LaunchHouse’s software accelerator • Created artwork, informational images, and logos for both the LaunchHouse and its accelerators • Assisted in deploying new systems and hardware within the LaunchHouse

Education

  • Penn State University
    Bachelor’s Degree, Information Sciences and Technology - Design and Development Option
    2014 - 2018
  • General Assembly
    UX Design Immersive Program
    2019 - 2020

Community

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