Dylan Reina-Frankel

Field Service Technician at American Document Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Newton, New Jersey, United States, JE

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Experience

    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Field Service Technician
      • Aug 2020 - Present

      • Installed new equipment and explained operation and routine maintenance protocols to customers. • Identified and built relationships with existing and new existing customers • Discussed and recommended service options with customers and explained costs involved. • Managed inventory systems, PO/SO systems, managed purchases. • Managed on-site repair, maintenance and test tasks. • Used E-automate Software to authorize and monitor purchase orders and consumables. • Installed new equipment and explained operation and routine maintenance protocols to customers. • Identified and built relationships with existing and new existing customers • Discussed and recommended service options with customers and explained costs involved. • Managed inventory systems, PO/SO systems, managed purchases. • Managed on-site repair, maintenance and test tasks. • Used E-automate Software to authorize and monitor purchase orders and consumables.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Outside Sales Representative
      • Dec 2018 - Sep 2020

      - Met with existing customers/Service Managers to discuss business needs and recommend new products and services being offered - Established new accounts through cold calling and personal visits to potential customers. - Contacted new and existing customers to discuss ways to meet needs through specific products and services while also following up with customers after completed sales to assess satisfaction and resolve any service concerns - Performed required travel for training and scheduled events. Show less

Education

  • Sussex County Community College
    Associate of Science - AS, Business Administration and Management
    2018 - 2020

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