Experience

Multi Media, LLC

• United States
• Information Technology & Services
• 100 - 200 Employee

• Product Manager

  • Mar 2023 - Present

  Chicago, Illinois, United States

• Software Test Engineer

  • Apr 2021 - Mar 2023

  Madison, Wisconsin, United States



Epic

• United States
• Software Development
• 700 & Above Employee

• Quality Assurance

  • Feb 2018 - Apr 2021

  Verona, Wisconsin - Experience testing EMR software using various QA methodologies - Team leadership experience managing a group of direct reports - Manage product and help form development roadmap



Brew Hoop (SB Nation)

• Contributing Writer

  • Dec 2016 - Dec 2017

  brewhoop.com



University of Wisconsin-Madison

• Higher Education
• 700 & Above Employee

• Tech Services Field Technician

  • Oct 2014 - Dec 2017

  UW - Madison, Swenson House Provide over-the-phone and in-house tech support for all UW-Madison Housing residents and employees; Resolve problems remotely, via remote assistance and in-person. Work on cases from the onset and see through to resolution independently or communicate between other employees between shifts or with full-time staff. Over 400 cases (and counting) resolved, personally, during my tenure; plus numerous other tasks and projects not specifically documented in our ticketing system.



Bucky's 5th Quarter (SB Nation)

• Contributing Writer

  • Dec 2016 - Jul 2017

  buckys5thquarter.com