Chief Operations Officer

• Aug 2023 - Present

Brewer

• Jun 2021 - Aug 2023

The role of Brewer at Mac & Jacks is straightforward: I brew beer. The process of brewing is far more in depth than it sounds. As a swing shift brewer, it's my job to run the brewhouse and cellar from 12:30pm - 8:30pm every weekday. Brewing beer requires an intense amount of attention to detail and time management, as everything happens on a minute-by-minute basis. Mac & Jacks is one of the largest breweries in the state of Washington, and we are able to run the show, one brewer at a time. On a daily basis I brew an average 2 batches, or 46 barrels of beer, which requires everything from cleaning tanks, gravity measurements, harvesting and pitching yeast, dry hopping fermenters, preparing ingredients, general brewery cleaning and sanitization, as well as any number of random maintenance tasks that pop up along the way. All of these responsibilities rely on one another to be completed in order to progress, so ensuring everything is done in time is of utmost importance. Due to my education, I also requested to be trained in the Quality Assurance Lab, where I was trained in how to check the beer for quality along the way, as well as keeping the assessment equipment cleaned and calibrated. In this role, I assisted in ABV determination, yeast strain tracking, infection monitroing, beer oxygen content monitoring, yeast count and viability assaying, as well as sensory panelling. Show less

Producer, Environmental Artist

• Apr 2022 - Apr 2023

During my time in the University of Washingtons Game Design program, I had the pleasure of workign with a small team of game designers to create Zeta Game Studios. Our goal was to create a polished video game that we could release to the public. Due to the small scope we were able to work with, we aimed to produce a semi-casual endless runner with pixel-style graphics, and thus, Wait For Me was born! My role was both in production and environmental design. First and foremose, my skillset mainly concerns operations and production, so it was my job to: - Help design the game - Create the one pager - Keep the game design document up-to-date and version controlled - Assist my other team members wherever they needed help When we started the project, we found that we didn't have an environmental artist among us, so I took it upon myself to learn how to use GIMP, how to create pixel art, and how to properly create environments in layers to use in infinitely tiled parallax. Therefore all the static (non-animated) artwork you see in the game, excluding the User Interface, was done by me. Along with not having an artist, we also found ourselves short on any kind of sound design. Where we were able to find sound effects for each action in the game, we were unable to find any looping music that we could use in game. To remedy this, I reached out to several musicians that I know, and was able to find two that were able to write and produce a bespoke soundtrack for us to use exclusively. Show less

Sales Development Representative

• Feb 2021 - May 2021

Market Research Analyst

• Jul 2020 - Oct 2020

While working for Flyhomes, I worked directly with the Marketing and Growth teams with the goal of making Flyhomes expand in the face of a troubled housing market during the Coronavirus pandemic. My primary responsibility was to investigate current markets for indicators of success. Using American Census data, demographic segmentation, and historical sales data, I determined several factors that indicated a strong housing market, and used that information to identify new market opportunities and devise a plan to help Flyhomes grow. Show less

Cellarman

• Jun 2018 - Mar 2020

I have been a home-brewer since 2014, and I started pursuing Biochemistry as a major due to my hobby. I was given the opportunity to capitalize on these skills and education when I was hired at the Bellevue Brewing Company. As a Cellarman, I ensured the wort that came out of the boil-kettle turned into beer in the customers hand. This is a long and complicated process, and included the following: - Cleaning the fermentation and holding tanks, as well as the kegs - Monitoring yeast health, colonization, and flocculation - Monitor beer for fermentation, chill and harvest yeast after fermentation is complete - Dry-hop and circulate finings in the beer - Transfer beer to holding tanks and carbonate it to a proper level I was also in charge of organizing the warehouse and the cooler, restocking the tap-line of depleted beers, cleaning the beer taps, fulfilling distribution orders, preparing the brewhouse for events, and giving tours of the brewhouse to interested guests. Outside of my normal duties, the brewing team, including myself, made a point of driving sales to various retailers, including bars and restaurants. We fostered these relationships by bringing samples to new locations every week, talking with the owners, managers, and purchasers, and working to put our beer on their taps. Since March, 2020, the brewery was forced to furlough all of its hourly employees, including me, which is still ongoing. Show less

Bookkeeper

• Dec 2016 - Jun 2018

After I started school, I had to pair-down my workload from full-time to part-time in order to work around my school schedule. To do so, I started working at the Coho Cafe in Issaquah as the restaurant bookkeeper. As the bookkeeper, it was my responsibility to maintain a daily log of the restaurants financial activity. This included managing the sales journal, distributing tips and paychecks, and tracking employee working hours. This also included compiling weekly and monthly financial reports that would be sent to the company controller. Show less

Production Planning Assistant

• Sep 2016 - Dec 2016

SanMar has a large national presence in the B2B clothing industry, with warehouses all over the country, in Washington, Nevada, Texas, Minnesota, New Jersey, Ohio, Florida, and Arizona. In these warehouses, they had thousands of unique SKUs with constantly changing inventory levels. As a Production Planning Assistant, it was my job to ensure that these levels remained consistent, and that higher volume products were stocked at all times. In order to ensure our inventory levels remained consistent, we analyzed historical sales data throughout the year to determine order volumes, and worked directly with the textile and clothing manufacturers around the world to adjust their production volumes accordingly. Lead times for these production adjustments usually had long lead times, from 3-9 months, even going out two years in some cases, but sudden volume depletion could be rectified in less than two moths at the cost of expedited production and logistics. Show less

Account Coordinator

• Jul 2014 - Sep 2016

SanMar, a B2B clothing company, gave me a lot of experience in corporate operations and business development. As an Account Coordinator, I worked with my Account Executive to help our accounts grow. I did this by ensuring a seamless order fulfillment process. This meant speaking with the approved account purchaser in order to:- Analyze sales data to determine SKUs and volume- Tailoring orders to fit customer budgets- Determining payment and logistic options- Ensuring delivery of the orders- Ensuring payments were made on timeWhen the orders came though for the customer, it was SanMar's policy that, no matter what, the customer had to be happy, a policy that has stuck with me to this day. Therefore, if there was anything about an order that a customer thought was wrong, we fixed it aggressively with every sales tool we had at our disposal.As an Account Coordinator, I was given the smaller accounts to work with, while my Account Executive worked with a smaller number of larger accounts. Ultimately, as a Coordinator, it was my goal to help the business that I worked with, grow big enough to become my Executives responsibility. Show less

Operations Associate

• Sep 2013 - Jun 2014

I started working at the Issaquah Highlands Dick's Sporting Goods while it was still going through opening operations. During this time, I helped with everything from installing the shelving to stocking the warehouse, the latter of which would become a recurring duty of mine, following our opening day. As an Operations Associate, I worked long and early hours. We would receive inventory 2-3 times a week, and it was our job to offload, process, sort, and distribute the merchandise either onto the floor or into the warehouse. When we received our floor-inventory reports, we made sure we had stock back on the shelves ASAP, so sales could continue. Along with ensuring floor sales were uninterrupted, it was our responsibility to fulfill our online orders. Every morning, an order form would generate from our online storefront with orders that needed to be fulfilled throughout the country. We would then collect the merchandise from the floor and the warehouse, then box and label it for shipping. Show less

Store Manager

• Mar 2013 - Sep 2013

After less than a year with the company, I was promoted to a Store Manager position at the Sammamish location, where I led a team of five people. In the seven months under my leadership, we were able to bring the store from red to black, with some outstanding Summer months in the green. In this position, while carrying out standard sales and maintenance duties, it was my responsibility to track and maintain the stores sales figures, utilize the provided marketing materials effectively, design managerial initiatives to drive sales, and track and maintain the store inventory and supply levels. Show less

Assistant Store Manager

• Oct 2012 - Mar 2013

Not long after I was hired, I was promoted from my Sales Associate position in Bellevue to the Assistant Store Manager in Issaquah. The job included many of the prior responsibilities I had as a Sales Associate, as well as an expansion on employee management.As an Assistant Store Manager, I became the right-hand-man to the Store Manager. I was in charge of working with the employees to develop their schedules, settling escalated customer service issues, keeping track of our inventory and sales volumes, and ensuring a lot of the stores maintenance and marketing implementations was done on time. Show less

Sales Associate

• Aug 2012 - Oct 2012

RadioShack originally hired me as a Sales Associate in their store on Bellevue Way and Main. In the sales force, we had one primary responsibility: generate sales. Our primary product was cell phones, specifically iPhones and Galaxy's. While we were a main retailer for many of the major carriers, we were not their first choice when it came to purchasing a cell phone, but that didn't mean we couldn't sell them. And when we sold our phones, we made sure to attach as much as we could: accessories, warranties, cables, headphones, etc. I had a penchant for this work, which ultimately got me a promotion to Assistant Store Manager. Show less