Trainee Account Manager

• Dec 2022 - Present

Content Executive

• Mar 2021 - Nov 2022

Marketing Coordinator

• Nov 2020 - Dec 2020

1. Co-ordinating an ongoing revamp of both the Natural UK and NappiCycle websites 2. Drafting website content via copywriting and article creation 3. Drafting a newsletter and brochure outlining concerns for the local community and a product catalogue 4. Controlling all NappiCycle social content and finding news/content to post 5. Looked into the feasibility of different social advertising mediums using analytics 6. Planned oversight for a social media campaign around nappy collection with a partner brand and coordinating attendance from endorsers and a film crew 7. Scheduling, attending and conducting numerous meetings with key clients for a variety of purposes 8. Data collection for a calendar mailing task, involving the shipment of circa 750 calendars across all MPs, MS/AS and relevant councillors and authority figures representing Wales, accompanied by a letter detailing the USP of the brand in line with the Well-being of Future Generations Act (2015) and notable milestones 9. Arranged for the delivery of further promotional content 10. Began drafting a content strategy document for all three social platforms used and the websites 11. Brainstorming innovative solutions for widescale brand recall and recognition 12. Contacted various communications teams and press departments inquiring about publicising content drafted by myself 13. Further enhanced my proficiency in MS Office Suite, Outlook, CMS systems (WordPress) and SEO systems (Yoast SEO) 14. Administrative duties including revisiting and amending previous image collections, alongside extensive market research throughout my employment to update pre-exisiting datasets and databases 15. Regular requirement for note taking from all formal conversations and meetings 16. Regular liaising with external and existing partners 17. Education and constant compliance with regards to GDPR towards all aspects of my role 18. Attending to customer and client queries via social media and email

Marketing Intern

• Sep 2020 - Oct 2020

➢Exposure to a range of analytical tools, such as Google Analytics and Facebook for Business ➢ Developed an understanding of key metrics for digital marketing campaign success, as well as learning the significance of all of these on a campaign-to-campaign basis ➢ CRM software management and content creation on Pipedrive (sales templates for email lead generation) and MailChimp (email list management/admin work) ➢ Copywriting various articles aimed at students as well as businesses requiring digital services, such as my Ecosia, student personas and WhatsApp Business pieces ➢ Engaged in numerous exercises of proofreading across a wide variety of content, such as case studies, client presentations, articles and tender submissions ➢ Conducted market research into the Well-being of Future Generations Act (2015) in order to support a pending tender submission ➢ Spoke to a number of my colleagues at length to understand the business and the roles within it, including a call with the Managing Director ➢ Extensive amount of admin work, data collection on both AirTable and Excel, and market research in order to form a more complete knowledge base for tasks ➢ Gained exposure to research into various social channels, their features, key stats and how to appeal to consumers through these ➢ Currently aiming to complete the Google AdWords certifications, which I started at Crunch ➢ General content creation, requiring attention to detail by taking information from campaign reports and both primary and secondary research sources ➢ Market research tasks, such as competitor analysis, finding contacts via websites and LinkedIn and framework solutions ➢ Template creation via MS Office Suite ➢ Worked alongside a team of four, which included the marketing manager for the duration of my internship, as well as participating in team building exercises ➢ Experienced my first extended period of remote working

Online/Offline Tutoring

• Jul 2019 - Sep 2020

SuperProf Tutoring (online tutoring platform offering in-person and online sessions)  Providing Welsh lessons whilst in university and at home. Having no previous tutoring background displays the desire for opportunity and proactivity towards self-development.  Grasping this opportunity shows a lack of fear in new surroundings and optimism through what some would deem daunting.  Encouraged authenticity, experimentation and creativity, which developed versatility and proficiency towards work production and teaching methods.  Development of interpersonal skills, namely relationship building, time management and achieving pre-set goals, resulting in a positive reputation with parents.  Tutoring periods has led to increased confidence and tangible improvement in academic performance (from Level 4 to Level 5) with one of my tutees.

Marketing Research Consultant

• Oct 2019 - Mar 2020

Oak Tree Animals’ Charity, Carlisle (animal adoption centre which engages locally through community events) Module Summary: First-class across the board showing ability to draft client-friendly standard reports, proposals and present effectively. Also, good grasp of adapting and tailoring a CV/Cover Letter to different roles, along with ability to reflect on my strengths and weaknesses effectively using STAR framework and critical analysis. Further exposure to SPSS interpretation and proficiency, MailChimp (email analytics) and marketing + social media marketing/analytics, as well as the set example of a fully functioning team  Direct collaboration between an established organisation provides real-world business experience whilst at university  Freedom to use genuine company funds presented an opportunity for hands-on analysis, interpretation, and evaluation of a company's business activity  The faith shown in me from the organisation to conduct business-changing research as a team displays reliability and confidence in personal ability  Strictly imposed deadlines for milestones developed punctuality, time management and quality assurance towards every task  The visiting of company events allows for insight towards consumer engagement, as well as experience in gathering data for a business

Dotcom Store Assistant

• Mar 2017 - Sep 2019

Personal Shopper at Tesco Fforestfach, Swansea (online order picker and distributor)  Repeated quality and accuracy with each order, displaying competence and assurance in self-judgement throughout my tenure.  Worked in a team of over 100 pickers, offering an opportunity to develop adaptability and communication skills whilst at work.  Displayed ability to balance studies and employment, along with incorporating acquired skills such as teamwork and problem solving into practice.  Experience in an assessed role, showing the ability to adapt to sudden changes of scene whilst maintaining composure and performance level in Wales’ busiest Dotcom department.  Exemplary levels of performance demonstrated value to the department, leading to recognition through an offer to complete a management training scheme.

Student Representative

• Oct 2017 - Oct 2018

Presenting my display bedroom to prospective students on various open days and campus tours, as well as highlighting the benefits of my choice of room in comparison to other options Student Rep during freshers week, supervising and integrating ourselves into a group to create a more comfortable adjustment to university life socially and mentally Presenting my display bedroom to prospective students on various open days and campus tours, as well as highlighting the benefits of my choice of room in comparison to other options Student Rep during freshers week, supervising and integrating ourselves into a group to create a more comfortable adjustment to university life socially and mentally