Dylan J. Shaw
Technical Integration Engineer at Black Crow AI- Claim this Profile
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Bio
Zach Heath
Dylan is my go-to guy when I need to make sure something that is important gets done correctly, timely, and efficiently. He has helped me immensely when it comes to technical solutions for issues that arise with my customers. My success is directly dependent on him being such a reliable, professional, and friendly colleague.
LinkedIn User
Throughout my career, I have rarely come across talent and drive who standout like Dylan. As I worked with Dylan at BVA I was able to see his ability to collaborate across all disciplines while working on multiple projects. His involvement increased quality results as well as productivity levels. As a team member and a leader, he has earned my highest recommendation.
Zach Heath
Dylan is my go-to guy when I need to make sure something that is important gets done correctly, timely, and efficiently. He has helped me immensely when it comes to technical solutions for issues that arise with my customers. My success is directly dependent on him being such a reliable, professional, and friendly colleague.
LinkedIn User
Throughout my career, I have rarely come across talent and drive who standout like Dylan. As I worked with Dylan at BVA I was able to see his ability to collaborate across all disciplines while working on multiple projects. His involvement increased quality results as well as productivity levels. As a team member and a leader, he has earned my highest recommendation.
Zach Heath
Dylan is my go-to guy when I need to make sure something that is important gets done correctly, timely, and efficiently. He has helped me immensely when it comes to technical solutions for issues that arise with my customers. My success is directly dependent on him being such a reliable, professional, and friendly colleague.
LinkedIn User
Throughout my career, I have rarely come across talent and drive who standout like Dylan. As I worked with Dylan at BVA I was able to see his ability to collaborate across all disciplines while working on multiple projects. His involvement increased quality results as well as productivity levels. As a team member and a leader, he has earned my highest recommendation.
Zach Heath
Dylan is my go-to guy when I need to make sure something that is important gets done correctly, timely, and efficiently. He has helped me immensely when it comes to technical solutions for issues that arise with my customers. My success is directly dependent on him being such a reliable, professional, and friendly colleague.
LinkedIn User
Throughout my career, I have rarely come across talent and drive who standout like Dylan. As I worked with Dylan at BVA I was able to see his ability to collaborate across all disciplines while working on multiple projects. His involvement increased quality results as well as productivity levels. As a team member and a leader, he has earned my highest recommendation.
Experience
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Black Crow AI
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Technical Integration Engineer
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Jan 2022 - Present
Pre-sales, deployment and post-deployment engineer for a machine learning SaaS product suite. - Deploy, troubleshoot and validate product suite on new and existing clients’ e-comm sites and full MarTech stack. - Lead, develop and document processes (S.O.P.) for providing technical support to clients and internal stakeholders through entirety of sales cycle. - Build ad hoc JS integrations for clients to leverage products in unsupported end platforms and use-cases. - Conduct iterative exploratory experiments to improve product performance and customer experience. - Leveraged Meta Marketing API to automate audience building in client Facebook Ad accounts, which resulted in less manual touch-points which were prohibitive to scaling the product. - Developed a key product upgrade leading to materially relevant boost to product performance in select platforms; a POC that served as the basis for the company’s new flagship product. - Defined the role and cross-functional responsibilities of the integrations team within organization. Show less
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BVA - Acquired by The Stable
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United States
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Advertising Services
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1 - 100 Employee
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Front End Developer
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May 2019 - Apr 2020
Developer for an e-commerce marketing agency. - Built Shopify sites and components for various D2C e-commerce brands including Red Bull, Good American, Pit Viper, Freshly Picked, and Bio-Clarity. - Co-authored store boilerplate theme using Slate + Graph QL + Vue JS + SCSS. Developer for an e-commerce marketing agency. - Built Shopify sites and components for various D2C e-commerce brands including Red Bull, Good American, Pit Viper, Freshly Picked, and Bio-Clarity. - Co-authored store boilerplate theme using Slate + Graph QL + Vue JS + SCSS.
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Tealium
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United States
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Software Development
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400 - 500 Employee
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Solutions Engineer
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Sep 2018 - May 2019
Post-deployment engineer for a data management SaaS product suite.- Wrote custom JS integrations for clients leveraging analytics and advertising tags from partners including Google, Omniture/Adobe, Facebook, Reddit, and Yahoo.- Co-authored Customer Success tribal knowledge base to document workarounds for bugs in partner tags.- Wrote extensions of Tealium IQ core library to support new use-cases per client request.- Developed UI layer on top of Tealium IQ to automate internal processes.- Hosted live tutorials to train clients on how to best leverage Tealium products to achieve their business goals.- Developed Zendesk app to automatically re-assign projects of out-of- office teammates. Show less
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Product Support Engineer II
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May 2017 - Sep 2018
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Product Support Engineer
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May 2016 - Sep 2017
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Education
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2011 - 2016
University of San Diego
Bachelor's degree, Behavioral Neuroscience -
2016 - 2016
Dev Bootcamp
