Dylan Insana

Attendant at Event Workforce Group
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Contact Information
Location
Reservoir, Victoria, Australia, AU

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Experience

    • Australia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Attendant
      • Mar 2018 - Present

      . Checked ticketing and accreditation for grandstands at Australian Grand Prix . Addressing customer enquiries . Checked ticketing and accreditation for grandstands at Australian Grand Prix . Addressing customer enquiries

    • United States
    • Customer Service Supervisor
      • Feb 2011 - Present

      • Providing a high level of customer service at all times • Delegating tasks to fellow team members • Managing store finances and till reconciliation as supervisor • Maintaining the daily operations and logistics of the service area • Maintenance and repair of assisted check outs • Providing a high level of customer service at all times • Delegating tasks to fellow team members • Managing store finances and till reconciliation as supervisor • Maintaining the daily operations and logistics of the service area • Maintenance and repair of assisted check outs

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Race Office Staff Melbourne Marathon
      • Oct 2018 - Oct 2018

      Race Office Staff for global event management company IMG • Facilitated race competitors’ registrations and sign ins • Addressing race competitor enquiries • Coordinating volunteers working in the race office with registrations and sign ins Assisted in managing the VIR (Very Important Runners) Room on race day • Operations and Logistics • Transportation of goods and equipment used in the VIR Room • Customer service for all runners in the VIR room, answering queries and assisting in services i.e. handing out gift bags, escorting runners to showers

    • United States
    • Volunteer
      • Oct 2018 - Oct 2018

      Worked alongside global event management company IMG in various volunteer roles • Processing sign ins for competitors of Tough Mudder at the registration tent • Collecting participant and spectator waivers • Worked on the course, encouraging participants to get through obstacles • Worked at the finish line, distributing merchandise to participants • Assigned participants an area to drop off their bags in the bag drop marquee • Directing participants to retrieve their bags from the bag drop marquee • Bump Out – Assisted in packing up equipment in the race village

    • Marketing and Sponsorship Manager
      • Aug 2018 - Oct 2018

      Marketing and Sponsorship Manager for Ride2Work Day 2018 for the City of Whitehorse • Creating an event proposal to present to key event stakeholders • Facilitating, acquiring and managing sponsorship for the event • Creating promotional material to send out to advertise the event to participants i.e. media release, digital flyer • Contacting local businesses in the City of Whitehorse to get participants to register and attend the event Marketing and Sponsorship Manager for Ride2Work Day 2018 for the City of Whitehorse • Creating an event proposal to present to key event stakeholders • Facilitating, acquiring and managing sponsorship for the event • Creating promotional material to send out to advertise the event to participants i.e. media release, digital flyer • Contacting local businesses in the City of Whitehorse to get participants to register and attend the event

    • Australia
    • Spectator Sports
    • 1 - 100 Employee
    • Event Coordinator
      • Apr 2018 - Oct 2018

      Event Co-Ordinator for 2018 Waverley Falcons Presentation Night • Organising volunteers on the night of the event • Creating promotional material to send out to teams on the night of the event • Creating a detailed event program/run-down for the presentation night • Creating visual presentation packs for Waverley Falcons award winners • Bump in at Waverley Basketball Stadium of all equipment and setup • Bump Out Event Co-Ordinator for 2018 Waverley Falcons Presentation Night • Organising volunteers on the night of the event • Creating promotional material to send out to teams on the night of the event • Creating a detailed event program/run-down for the presentation night • Creating visual presentation packs for Waverley Falcons award winners • Bump in at Waverley Basketball Stadium of all equipment and setup • Bump Out

    • General Manager
      • Feb 2018 - Jun 2018

      General Manager for basketball tournament run for TAFE and University students across Victoria • Contacting tertiary institutions to get them to compete in the event via phone and email • Leadership and people management of all members of the organizing committee • Facilitating volunteers on the day of the event • Aided in organising fixturing for the championships and acquiring sponsors • Compiling a project plan outlining all key tasks and deadlines for the Inter-Varsity Basketball Championships

    • Volunteer
      • May 2018 - May 2018

      Worked alongside global event management company IMG in event operations. • Providing assistance to competitor’s enquiries • Putting through registrations and sign-ins for runners competing in the event • Organizing drink stalls for the 5km and 10 km walk • Organising medal presentations for the 5km and 10km walk • Bump out for the event Worked alongside global event management company IMG in event operations. • Providing assistance to competitor’s enquiries • Putting through registrations and sign-ins for runners competing in the event • Organizing drink stalls for the 5km and 10 km walk • Organising medal presentations for the 5km and 10km walk • Bump out for the event

Education

  • Box Hill Institute
    Diploma of Sport and Recreation Management
    2018 - 2018
  • La Trobe University
    Bachelor of Sport Management
    2015 - 2016
  • Loyola College
    Year 12 VCE
    2008 - 2013

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