Experience

Sterling Aftercare Centre

• Sri Lanka
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Head of Human Resources & Administration

  • Aug 2021 - Present

  Significant Highlights: ❖ Initiated and implemented the productive incentive scheme for sales, After Sales and spare parts divisions. ❖ Developed and implemented new appraisal system, which provided an objective and developmental approach to assessing employees’ performance to assist in achieving the change in performance and behaviors. ❖ Controlled the high rates of absenteeism and attrition in serviceman/ labour positions by formulating a career progression policy and rolling out attendance incentive scheme. ❖ Rolled out annual Rewards & Recognition Policy covering individual recognition, team recognition, display of organizational values, instant recognition as well as Long Service Awards etc. ❖ Expanded the company training school for internal & external students. (SATS) Key Responsibilities: • Manage execution of HR operations including compensation and benefits process, HR helpdesk process, talent acquisition, onboarding/offboarding process, quarterly performance measurement process, grievance management process, disciplinary process, HRIS management and HR reporting for location. • HR advocate and guide for the Operational leads on location. • Improve efficiency in day-to-day HR operations assuring elevated level of positive employee experience. • Deploy best practices and tools to enhance service delivery and drive continuous improvement in key HR processes. • Make annual recommendations on compensation and total reward strategy for location based on market research and pay surveys. • Ensure people policies and processes are adhered to across locations. • Ensure compliance with local/global regulations as well as certification standards including ISO, ISMS, 5S & Trade, environment license. • Manage HR records and data to create steady reporting and data streams for decision making. • Support culture and values framework and related initiatives. • Lead and develop a team of dynamic HR professionals, ensuring succession and skill enhancement



Peugeot

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Head of Human Resources, Administration & Legal

  • Feb 2018 - Jul 2021

  •Overall leadership to HR, Legal & Admin units & guidance to the HR functions by overseeing talent acquisition, career development, succession planning, learning & development, compensation & benefits. •Formulate the Company HR strategy and all critical processes in the employee life cycle with a clear roadmap for implementation. •Driving the employee performance management strategy and transformation roadmap, leading performance calibration annually, coaching leaders on tough conversations, co-creating performance improvement plans and development plans, and ensuring leaders are following through with the annual process. •Drive career progression whilst maintaining effective reviews of promotions, succession planning, 9-box grid, and Top & Critical Talent to create an internal pool of top talent. •Collaborate with the Business unit leadership team to support the achievement of strategic goals, provide guidance on HR-related matters to all functions, and drive the company's values and culture across to all employees. •Identified areas for improvement and implement a robust cost management program. •Capture bright spots and best practices from the field, allocating resources, and transferring them across the organization in the most effective ways to ensure the continuous improvement of our employees" performance and the achievement of our goals as an organization. • Design, develop and deliver all L&D solutions, collaborating with functional leadership and review and continually evolve existing development programs to align with company’s fast pace and rate of change. • Ensure staff turnover is within budget and oversee retention strategy for staff and to avoid resource gaps. •Provide regular updates to Management on the progress of planned initiatives, the status of agreed deliverables and KPIs. •Monitor and ensure compliance with the law, policies and labor standards across the company.



Triumph Group

• Switzerland
• Retail Apparel and Fashion
• 700 & Above Employee

• Head of Human Resources & Administration

  • May 2016 - Feb 2018

  •Provide overall leadership to HR & Admin units & guidance to the HR functions by overseeing talent acquisition, career development, succession planning, learning & development, compensation & benefits. •Ownership of HR and employee process compliance and audit, including data protection processes and compliance. •Undertake specific HR projects, supporting the HRSSC and the business to continually looking for process improvements and streamlining opportunities. •Provide regular and ad-hoc business analytical data to the business, including recommendations. •Prepare and maintain procedures, policy manuals, knowledgebase and other reference materials to assists in answering employee/ manager inquiries and resolving issues. •Escalate employee inquiries or systems issues to appropriate subject matter expects when specific, in-depth functional knowledge is required. •Ensure high-quality standards for all HRSSC activities, initiatives and tasks. Adhere to all service level agreements (SLAs) established by the HR Shared services center for case management. •Collaborate with other HR Shared services center team members to resolve unique and complicated employee/manager issues and to implement process and procedural improvement. •Provide input and reports to the leadership team of the HR Shared services center on call trends, process gaps, system issues and delivery performance to foster environment of continuous improvement. •Works closely with other HQ HR teams such as Training, Compensation, Generalists, HRIS, COE's, etc., on issues that relate to and may need to involve the HR Shared Service Centre team. •Work closely with the business in the annual budgeting and forecasting process of headcounts and personnel cost. •Ensure Triumph's Values and principles as well as the code of conduct are adhered and complied to at all time.



SUHAIL BAHWAN AUTOMOBILES LLC

• Automotive
• 400 - 500 Employee

• HR Specialist - Group Operations

  • May 2012 - Apr 2016

  •Human Resources & Development Responsible for end-to-end process of Manpower planning, and managing the Manpower budgets. Conduct the annual market surveys and determining the wages and salaries for different positions in an Organization. Ensure payroll in accordance with contractual obligations and to pre-defined timescales by using SAP ERP. Ensure and monitor all time & attendance in compliance with policy requirements. Handle end to end Recruitment and Selection process in compliance with the group policy and ensure the vacancies are filled with the right person ensuring minimum turnaround time Handling Exit interviews analyze the feedback and take necessary steps to reduce staff turnover & send monthly updates to the Global HR operations. Manage the end-to-end group performance appraisal. • Training and Development Design and conduct new employee orientations. Arrange training needs based on the appraisal. Coordinate general training and professional development requirements. Organize internal/external training courses, using internal/ external trainers. Organize various employee welfare activities as employees get together, Iftar party, annual staff parties, local & overseas trips, etc. Manage the staff disciplinary matters in compliance with country law and group policy. • Administration Ensure payment for Sponsorship transfer, Iqama renewal (Resident Permit), labor card renewal, Multiple/Exit Re-Entry & company mobile bills (CUG). Coordinate with PR Manager & PROs for (Government related) renewal Iqamas, Sponsorship transfer, profession change accordingly job & update renewed Passports in Jawazat (Ministry of Labor) system on time. Ensure employees’ medical cards based on their category on time. Responsible for all expat employees passports. Ensure payment for Recruitment chargers. Monitor Job Orders & submitting to the respective Embassies. Maintain Visa tracker & Utilizing/ Inform to respective parties regarding Visas expiring.



Sri Lanka Institute of Marketing

• Sri Lanka
• Education Administration Programs
• 1 - 100 Employee

• Assistant Manager-Human Resources & Administration

  • Sep 2011 - Apr 2012

   Develop and advertise vacancy requirement of Divisions & Branches.  Shortlist applicants and arrange interview process in consultation with divisional heads.  Finalize the selections with CEO & the Council of Management.  Monitoring & reporting staff attendance and leave records.  Management of late attendance.  Accurate updating and maintenance of EPF & ETF, Employee Insurance, Insurance Records, personal files, and HRIS.  Develop an effective TNA covering all divisional staff members.  Develop an effective and less complicated staff evaluation system.  Arrange following events in a most cost effective manner: • OBT (Outward Bound Training) • Staff Annual Trip (Local & Overseas) • Staff Talent Show • Sinhala & Tamil New year/ Christmas celebrations in each year. • Hallowe’en Party • Minimum of 03 Staff get-to-gathers for a year. • A movie night/s  Form a grievance committee & solve the issues.  Introduction of a Counseling/ mentoring activity at SLIM.  Arrange hassles free discussions with staff members to gather valuable information to use as a staff development and team building tool.  Introduce interaction programs amongst divisions to improve teamwork and cross-functional activities.  Form a “HR Action Unit” with divisional representation to get support for various activities organized by HR Division.  Take responsibility in carrying out special HR projects requested by CEO and the Council of Management time to time.



Royal Paints & Chemical Lanka Privet Limited

• Colombo, Sri Lanka

• Senior Executive - Human Resources & Administration (In-Charge)

  • Jan 2010 - Aug 2011

   Recruitment & Selection process.  Preparing Vacancy Advertisements.(Web Sites/Papers)  Handling all recruitment functions.  Conducting Induction Program.  Maintain & documentation of Personal files.  Manpower Planning & Recruitment Reports.  Preparing Recruitment & Resignation Report.  Preparing Head Count Report.  Preparing Monthly Turnover Report.  Preparing Job descriptions of the employees.  Data entering ( Manual System-Excel )  Controlling & Reducing absenteeism & Labor Turn Over and increase the productivity.  Maintaining a very good relationship with all the employees to see what are their needs.  Active member of organizing special events and activities such as ;  Health Programs, Indoor Seminars, Meetings, Art Union Activities, ect.. ROUTINE WORK  Handling monthly staff payroll.  EPF/ETF  Preparation of EPF ‘A, B & H’ forms of new recruits.  Follow up of timely payments of EPF, ETF and other employee related payments.  Introduction of Counseling/ mentoring activity.  Maintaining daily attendance and Leave records.  Conducting Interviews.  Preparing letters such as Appointments, Promotions, Increments, Change of Designations, Warnings, Service Letters, etc.



Smart Shirts Limited

• Hong Kong
• Retail Apparel and Fashion
• 100 - 200 Employee

• Group Executive - Human Resources & Admin

  • Jan 2005 - Dec 2009

   Manpower Planning & Recruitments.  Preparing Manufacturing Report  Preparing Service Break Down Report  Preparing Recruitment & Resignation Report  Preparing Head Count Report  Preparing Monthly Turnover Report  Handling EPF/ETF Documents.  Data entering ( HRM System )  Controlling & Reducing absenteeism & Labor Turn Over and increase the productivity.  Maintaining a very good relationship with all the employees to see what are their needs.  Attending for the Buyers Compliances, Factory Evaluations by Buyer’s auditors & give feedback to the management.  Active member of organizing special events and activities such as ;  Once a year worker’s Family day, Sports Activities, Outings, ect.  Health Programs, Indoor Seminars, Meetings, Art Union Activities, ect.  Religious Programs during Vesak, Christmas & New Year. TRAINING & DEVELOPMENT  Coordinating teamwork seminars & Training Programs.  Supervising the staff trainings are correctly conducted in the cluster.  Ensures training procedure and training manuals are updated in consultation with Head of Departments. ROUTINE WORK  Preparing Daily Attendance Report.  Conducting Interviews.  Preparing letters such as Appointments, Promotions, Increments, Change of Designations, Warnings, Service Letters, etc.  Monitoring personnel files & see whether all necessary documents are given - ensure the accuracy of the personnel files.  Supervision of cleanliness and preparing monthly payments of them.