Dylan Hadfield
Customer Service Manager at The American Speech-Language-Hearing Association (ASHA)- Claim this Profile
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Bio
Experience
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The American Speech-Language-Hearing Association (ASHA)
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United States
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Non-profit Organizations
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200 - 300 Employee
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Customer Service Manager
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Jun 2022 - Present
Assisting Speech-Language Pathologists and Audiologists with obtaining/maintaining their ASHA certificates by providing excellent customer service, database management and order fulfillment. Providing on-the-floor and remote member support for association events. Assisting Speech-Language Pathologists and Audiologists with obtaining/maintaining their ASHA certificates by providing excellent customer service, database management and order fulfillment. Providing on-the-floor and remote member support for association events.
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Way Station, Inc.
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United States
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Mental Health Care
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100 - 200 Employee
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Employment Specialist
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Jan 2016 - Present
•Assist clients in finding jobs that are interesting and meaningful to them and at the skill level they desire by making employer contacts that are based on the client's job preferences. •Individualized job development •Communicate regularly with day program staff, residential staff, resource managers and clinicians and attend team meetings regularly for clients on caseload. •Actively participate in team meetings/group supervision weekly and presents client cases to team for guidance, share success and to share job leads. •Provide support for other employment specialists' clients when needed. •Maintain current, accurate and complete documentation related to delivery of Community Employment Services. Show less
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Education
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St. Mary's College of Maryland
Bachelor of Arts (B.A.), Psychology -
St. Mary's College of Maryland
Bachelor of Arts (B.A.), Psychology