Dylan Esparza

Information Technology Technical Support Engineer at Nuworld Business Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Cerritos, California, United States, US
Languages
  • English -
Skills

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Credentials

  • CompTIA Systems Support Specialist – CSSS Stackable Certification
    CompTIA
    Oct, 2018
    - Nov, 2024
  • CompTIA Linux+
    CompTIA
    Oct, 2018
    - Nov, 2024
  • CompTIA A+
    CompTIA
    May, 2016
    - Nov, 2024
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Jan, 2018
    - Nov, 2024
  • CompTIA Linux Network Professional – CLNP Stackable Certification
    CompTIA
    Oct, 2018
    - Nov, 2024
  • CompTIA Network +
    CompTIA
    Jan, 2018
    - Nov, 2024
  • CompTIA Security +
    CompTIA
    Jun, 2017
    - Nov, 2024
  • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
    CompTIA
    Jan, 2018
    - Nov, 2024

Experience

  • Nuworld Business Systems
    • United States
    • Wholesale
    • 1 - 100 Employee
    • Information Technology Technical Support Engineer
      • Sep 2016 - Present

      -Performing level 1 to level 3 technical support -The main point of contact for MPS customers -Managing 113 workstations servers in both internal and external end users and customers -Administration and setup of print management software that monitors over 6000 printers and MFP devices -System administration of AD, Office365, G Suite, Miracle service, SAP Business One, Mitel mills phone manager, Freshdesk, Cisco Meraki Vpn -Network implementations of Cisco, Netgear, Ubiquiti, routers, switches, AP's, cable runs, punch down blocks -Training of network and security best practices to technicians and end users -Copier technical duties, field technical duties Show less

  • Target
    • United States
    • Retail
    • 700 & Above Employee
    • Logistics
      • Jul 2015 - Aug 2016

      -logistics -Wave operation -back stocking items -Crown operation -Customer service. -logistics -Wave operation -back stocking items -Crown operation -Customer service.

  • HomeGoods Stores
    • Retail
    • 700 & Above Employee
    • Coordinator/Associate
      • Jan 2012 - Jan 2015

      -store clean up, customer service and managing a cash register. -Promotion within first 6 months. -I got work through a school program by Department of rehabilitation, 100 hours. Through that, I was then hired full time and I remained to be the only one to ever receive a job through the said program. -store clean up, customer service and managing a cash register. -Promotion within first 6 months. -I got work through a school program by Department of rehabilitation, 100 hours. Through that, I was then hired full time and I remained to be the only one to ever receive a job through the said program.

Education

  • Los Alamitos High School
    High School Diploma

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