Experience

Framingham Public Schools

• United States
• Government Administration
• 300 - 400 Employee

• Building Operations

  • Aug 2020 - Present

  I joined Framingham public schools as a substitute teacher, helping during the Covid 19 outbreak. My first year I also spent time as a hallway security guard, and a building liaison for visitors. After the first year I transitioned into a building operations roll. I worked on tasks with building security, the IT department, and administration. During the 2021-2022 school year, I worked with the technology department distributing Chromebook, setting up admin devices, and troubleshooting tech issues within the building. During this year I also gained experience as a direct student liaison, working as a 1-1 aid for a student with a medical disability. For the 2022-2023 school year I jumped in as a temporary parking lot manager. Over the course of my time managing the parking lot I built a parking regulation system for the campus to implement. This included the curriculum and training material for whomever fills the "lot manager" position in the future. Finally, for all three years I have worked at Framingham high school, I gained experience as an organizer and proctor for MCAS and SAT testing. Show less



REI

• United States
• Retail
• 700 & Above Employee

• Sales Representative

  • Jan 2019 - Sep 2020

  I stated working at REI as a second job during the weekends while I was at Jordans Furniture, but quickly transitioned into full time after a couple of months. Working for REI gave me a deeper understanding of sales techniques, and allowed me to hone in my upselling skills. As a representative for the action sports department, I was required to have extensive product knowledge on everything we sold. This included Skiing / snowboarding gear, rock climbing equipment, kayaks, bikes, tents, and more. 50% of this position was working with "walk in" customers to help them get what they need. The other 50% of this position was working with 1 on 1 outfitting appointments. Outfitting appointments gave me great experience finding clients pain points, developing their budget, and building rapport. Whether its a 2 months Bike-packing trip, or a 2 day snowboarding vacation, It was my job to outfit the client with the best products to suit their needs. Show less



Jordan's Furniture

• United States
• Furniture and Home Furnishings Manufacturing
• 400 - 500 Employee

• Customer Service Specialist / Maintenance Technician

  • Aug 2014 - Apr 2019

  This was my first full time job, I started in my sophomore year of high school, and continued with Jordans furniture for three years after I graduated. My first couple of years at Jordans Furniture saw me working directly in the IMAX theatre upstairs, as well as the ice cream shop on the main floor. This gave me a great foundation for customer service skills. I became comfortable working in all aspects of customer relations, and I excel at de-escalation. After two years I stepped up into a maintenance roll, servicing the building before opening. My roll was critical to the stores success and my hours started at 3am. This taught me discipline and an unbreakable work ethic, as I'm no stranger to poor conditions and uncomfortable work hours. This roll gave me extensive experience working with customers, as well as the ability to drive and operate scissor lifts, use various janitorial machines, and adhere to special cleaning protocols for high end furniture and floors. Show less