Experience

Binghamton University Residential Life

• United States
• Higher Education
• 1 - 100 Employee

• Marketing Assistant

  • Aug 2023 - Present

• Resident/Apartment Assistant

  • Aug 2022 - Present

  -Promote a safe and inclusive community for residents by enforcing policies and procedures-Attend weekly 1-1 meetings with my direct supervisor to go over my performance, ask questions, and to communicate problems and solutions. -Attend weekly area-wide staff meetings -Provide support and resources to residents, including conflict resolution and referrals to campus resources-Successfully led a team of other Resident Assistants in a planned collaborative event with the Transfer Office with a quick turnaround.-Plan and execute community-building events and programs-Collaborate with other Resident Assistants and Professional Staff to identify and address issues affecting the residence hall community Show less



Binghamton University

• Higher Education
• 700 & Above Employee

• Orientation Advisor

  • May 2023 - Present

  • Facilitated orientation sessions, delivering engaging presentations to large groups of students and families, effectively conveying important information regarding academic programs, campus resources, and campus policies. • Led small group discussions and activities to foster a sense of community among incoming students, encouraging peer-to-peer connections and promoting a positive and inclusive environment. • Provided personalized assistance and addressed individual concerns and questions, offering guidance on course selection, campus facilities, and student support services. • Collaborated closely with a diverse team of Orientation Advisors and professional staff to coordinate logistics and deliver a comprehensive orientation program, ensuring a seamless and organized experience for new students and their families. • Assisted in the planning and execution of orientation events, including campus tours, academic advising sessions, and social activities, • Demonstrated exceptional interpersonal and communication skills, establishing rapport with students and families and actively listening to their needs, concerns, and expectations. • Served as a knowledgeable resource on university policies, procedures, and traditions, providing accurate information to facilitate a smooth transition into the university community. • Adapted quickly to changing circumstances, efficiently resolving conflicts, and addressing challenging situations calmly and professionally. • Participated in ongoing training sessions to enhance knowledge of university resources, diversity and inclusion, and best practices in advising and orientation programming. Show less



LEGOLAND® New York Resort

• United States
• Travel Arrangements
• 100 - 200 Employee

• Food And Beverage Attendant

  • Jun 2021 - Aug 2021

  -Provide excellent customer service to guests at a busy theme park -Greeting guests with a friendly and welcoming demeanor, and assisting them with their orders -Operating the point-of-sale system accurately and efficiently, handling credit card transactions. -Handling guest complaints and resolving any issues that arise, and informing my supervisor about issues when necessary. -Assist in serving food and beverages -Maintain cleanliness of food service areas and equipment -Assist in inventory management and payment transactions Show less