Experience

Children's Health Foundation

• Ireland
• Fundraising
• 1 - 100 Employee

• Communications & Engagement Partner

  • Jul 2021 - Present



Cappagh Hospital Foundation

• Communications Manager

  • Aug 2019 - Nov 2020

  • Devise and implement Cappagh Hospital Foundation’s (CHF) communications strategy.• Ensure excellent donor care through initial communications, campaign engagement and regular updates through quarterly newsletters.• Deliver high performing direct mail fundraising campaigns featuring compelling story telling and case studies.• Work with local and national media to build awareness of CHF and its work including press, online media and radio.• Manage, curate and create content for CHF’s social media channels and website, ensuring followers are engaged and feel part of the charity’s mission.• Act as point-of-contact for any external or press queries.• Work with external suppliers to create branded content for campaigns, ensuring the CHF brand is consistent and properly represented throughout each.• Deliver engaging communications internally within the hospital, ensuring staff are advocates of CHF and are up to date with its latest campaigns and achievements. • Measure the success and effectiveness of communications by using insights and analytics to form board reports.



Tesco Ireland

• Ireland
• Retail
• 700 & Above Employee

• Internal Communications Manager

  • Nov 2017 - Aug 2019

  • Responsible for the management and implementation of Tesco Ireland's colleague communications strategy with the aim to inform, engage and inspire colleagues across the business.• Collaborated with key stakeholders to deliver a consistent calendar of communications and led activities to support the key business plans including colleague conferences, business performance updates and colleague events. • Responsible for the management and delivery of lead sponsorship of Dublin LGBTQ+ Pride Festival including; stakeholder engagement, charity partnership, colleague engagement and communications.• Provided business partner support to senior managers to develop colleague engagement plans for their area of the business.• Worked closely with the People Team to develop a communications plan and tone of voice that promotes a positive working culture.• Delivered regular communications to all employees in office, stores and distribution, aligning to the business strategy and advising and supporting key stakeholders to ensure that messages are clear, consistent, in the right tone of voice and value adding.• Built and maintained strong working relationships and partnerships with key internal stakeholders.• Developed a suite of the most effective communications channels possible for colleagues that facilitate both information sharing and two-way conversations• Managed and updated all internal communications channels, both digital and print including; colleague website, retail operations web-platform and monthly colleague magazine.• Worked closely with creative agencies to effectively brief and deliver engaging content including photography, video, posters, magazines and colleague events.• Tracked and measured the effectiveness of communications and engagement plans.

• Corporate Responsibility Manager

  • Oct 2016 - Nov 2017

  • Advocated for and managed Tesco Ireland's first involvement in Dublin LGBTQ+ Pride, including a colleague engagement campaign, participation in the parade, customer communications and in-store POS supporting the festival.• Managed the tactical activation of the ‘No Time for Waste’ food waste strategy and donations programme working with internal and external stakeholders to deliver plans.• Managed the delivery of the Tesco Community Fund across operations, colleague engagement and customer communications.• Managed Charity Partnership with Temple Street by managing the relationship between Tesco and the hospital and working collaboratively to develop and deliver an ‘always on’ fundraising and awareness strategy.• Collaborated with key stakeholders to develop an integrated activation and communication plans for the community strategy (Marketing, PR, Retail, Internal Communications Personnel, Commercial).• Managed and coached the ‘Community Champion’ network to deliver the activation of the community strategy in stores and lead engagement with community partners.• Managed the annual national bag pack and flag day plans and ad-hoc requests for community support from stores and stakeholders.

• Internal Communications Executive

  • Jan 2016 - Oct 2016

  • Planned and delivered weekly messaging for 13,000 colleagues across various channels including; print, colleague websites and email.• Project managed the delivery of colleague conferences.• Managed agenda for and delivered weekly town hall meetings with the leadership team.• Planned and delivered seasonal colleague engagement campaigns.• Managed daily communications to store, office and distribution colleagues.• Revised and relaunched colleague newsletter based on colleague feedback and delivered relevant and engaging content each month by consulting key stakeholders from across the business.

• Non-Food Line Manager

  • Sep 2015 - Dec 2015

  • Managed a team to deliver a well-stocked, well merchandised department with excellent customer service.• Managed any electrical queries as the on sight specialist• Dealt with customer queries and complaints as manager on duty• Managed returns of faulty products to suppliers• Managed warehouse stock levels and book stocks



Harvey Norman

• Australia
• Retail
• 700 & Above Employee

• Salesperson

  • Nov 2014 - Sep 2015

  • Informed customers of a wide range of products and processed orders, working towards and consistently meeting sales KPIs• Demonstrated products for customers and kept store merchandised to a high standard. • Informed customers of a wide range of products and processed orders, working towards and consistently meeting sales KPIs• Demonstrated products for customers and kept store merchandised to a high standard.



Castleknock Hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Conference & Banqueting Assistant

  • May 2014 - Nov 2014

  • Prepared rooms for functions and banquets according to specification• Greeted and hosted guests at formal receptions• Served guests in both small and large settings • Prepared rooms for functions and banquets according to specification• Greeted and hosted guests at formal receptions• Served guests in both small and large settings



gradireland

• Ireland
• Technology, Information and Internet
• 1 - 100 Employee

• Event Staff

  • Sep 2013 - Apr 2014

  • Set up job and graduate fairs• Assisted in running of fairs & aided clients • Set up job and graduate fairs• Assisted in running of fairs & aided clients



Chill Restaurant

• Germany
• Restaurants
• 1 - 100 Employee

• Waiter

  • Jun 2013 - Jan 2014

  • Front of house: host, waiter, and cashier• Operation of handheld devices• Preparation of fresh desserts • Front of house: host, waiter, and cashier• Operation of handheld devices• Preparation of fresh desserts



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Operations

  • Sep 2012 - May 2013

  • Assisted Customers• Processed Deliveries• Replenished Stock• Stock Management • Assisted Customers• Processed Deliveries• Replenished Stock• Stock Management



UCD Students' Union (UCDSU)

• Ireland
• Higher Education
• 1 - 100 Employee

• Bartender

  • Sep 2011 - May 2012

  • Served customers in fast paced environment• Managed Inventory • Ensured cleanliness of bar area • Served customers in fast paced environment• Managed Inventory • Ensured cleanliness of bar area