Security Manager

• Jan 2019 - Present

Physical Security Operations Specialist

• Jan 2016 - Dec 2018

Responsibilities and accomplishments included: Coached, directed and developed physical security officers within all worldwide locations and managed and communicated corporate security policies and procedures to ensure operational security protocols achieved. Surveyed C*CURE 9000 and CCTV access control systems and investigated company policy violations and thefts that effectively protected organizational property and employees. Monitored news sources utilizing Anvil and TRIS reporting platforms and developed reporting that reduced high alert travel risks. Investigated and identified physical security issues and reported business continuity and intelligence developments to ensure operations and employee welfare objectives upheld. Managed security protocols and developed and disseminated impact reports to ensure senior leadership accurately informed. Examined all accidents and policy infractions and documented and reported incidents to ensure highest safety protocols achieved. Facilitated standard operational protocol training and directed newly hired and Fusion Center team members with corporate policy and procedure guidelines. Updated and maintained standard operating procedures and managed Atlanta headquarters and satellite operations facility to ensure protocol objectives achieved. Escorted and transported c-level executives and protected personal safety of management to ensure organizational initiatives were achieved. Show less

Security Operations Specialist

• Aug 2012 - Nov 2015

Responsibilities and accomplishments included: Managed, coached, and developed Physical Security Officers and directed team members in more than 60 worldwide locations to ensure compliance with contractual agreements and company security policies effectively upheld. Interviewed and identified highly qualified candidates and performed new hire onboarding training that successfully increased employee morale and decreased turnover. Performance Management: Developed and conducted employee formal performance appraisals and corrective action to ensure highest employee morale initiatives fully achieved. Investigated and identified physical security issues and reported business continuity and intelligence developments to ensure operations and employee welfare objectives upheld. Investigated Security and Data Privacy Hotline and developed incident reports and documented incidents utilizing Perspective database to ensure issues resolved. Collaborated with Global Intelligence team and developed and disseminated informational reports to Executive Management Committee to support security and operational initiatives. Surveyed C*CURE 9000 and CCTV access control systems and investigated company policy violations and thefts that effectively protected organizational property and employees. Analyzed access control issues and developed work orders to ensure security policies and procedures effectively upheld. Collaborated with management and developed policies and procedures to ensure security initiatives accurately outlined. Facilitated standard operational protocol training and directed newly hired and company team members with corporate policy and procedure guidelines. Escorted and transported c-level executives and protected personal safety of management. Show less

Manager

• Oct 2000 - Mar 2012

Responsibilities and accomplishments included: Coached, developed and directed Security team of up to 10 and managed 24/7 on-site security systems and protocols that successfully supported operational safe work environment initiatives. Mentored and trained On-site Supervisor with security policy and procedure guidelines that successfully enabled promotion from supervisor to manager. Analyzed, updated and implemented Emergency Floor Evacuation Policy and Procedure Guidelines and facilitated training to ensure evacuation protocols are effectively upheld. Developed and implemented safety and emergency action plan procedural memorandums to ensure employees with most up-to-date and policy and procedure guidelines. Surveilled and viewed live and recorded CCTV videos and investigated improprieties to ensure secured and safe workplace environment. Authorized employee identification badges security clearance building access and managed personnel identification badge policies and procedures to ensure buildings secured with proper authorizations. Created identification and access badges for Verizon employees, contractors and visitors Maintain access control system (proximity and magnetic swipe) at multiple facilities Investigated and identified physical security issues and reported business continuity and intelligence developments to ensure operations and employee welfare objectives upheld. Partnered with local law enforcement and submitted incident reports to support ongoing investigations. Show less

Trooper First Class

• Oct 1992 - Jan 2000