Dwita Sekarnina

Customer Relations Coordinator at Jogja English Training (JET) Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Yogyakarta, Yogyakarta, Indonesia, ID

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Bio

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Experience

  • Jogja English Training (JET) Centre
    • Indonesia
    • Education
    • 1 - 100 Employee
    • Customer Relations Coordinator
      • Aug 2023 - Present

    • Customer Relations Officer
      • Aug 2022 - Sep 2023

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Apr 2021 - Aug 2022

      Working as a Customer Service Representative for an E-commerce campaign. The job description were: -Receiving complaints from the customers all around Indonesia about products &, services of the E-commerce. -Giving solutions based on the knowledge from the clients and making sure the solutions are customer based (prioritizing the customers' needs) -Managing large anounts of incoming chats while maintaining the KPI. -Recording the customers interaction, process customer accounts and file documents. Show less

  • Balai Konservasi Borobudur
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Internship Trainee
      • Jan 2020 - Jan 2020

Education

  • Universitas Gadjah Mada (UGM)
    Undergraduate, Archaeology
    2016 - 2020

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