Dwight Klein, SHRM-CP

Director Human Resources at JULIE, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Dow Scott, Ph.D.

Under Dwight’s leadership of the Master of Science in Human Resources Mentor Program participation has double from 22 alumni mentors and student mentees to 48 pairs. Feedback from both alumni mentors and student mentees has been very positive. Dwight is organized, passionate, and has excellent communication skills that have directly contributed to these outstanding results. He has strongly represented Loyola educational values and increased the luster of the MSHR program through his leadership. It is a pleasure working with Dwight. I strongly recommend Dwight as an HR/Business partner to any organization where people are a critical competitive resource.

Paul Schneider

I have been a participant in the Loyola Mentoring Program for graduate HR students over the past number of years. This year Dwight Klein, a HR student, was responsible for managing the Program. I was extremely impressed with Dwight's efforts. His leadership and organizational acumen made this year's session by far the most successful. Dwight was passionate about his responsibility and his communication skills directly contributed to the results of the program. He will be an outstanding HR professional for a company seeking to upgrade their HR function.

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Credentials

  • SHRM-CP
    BadgeCert
    Jan, 2015
    - Nov, 2024

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director Human Resources
      • Sep 2015 - Present

      JULIE, Inc. provides excavators and underground utility owners with a continuously improving, one-call message handling and delivery service to protecting underground utilities and the safety of people working or living near them. Located in Joliet, Illinois, JULIE, Inc. espouses quality, affordability, customer service and a conducive work environment. (JULIE: Joint Utility Locating Information for Excavators.) Direct all aspects and functions of Human Resources including: Performance Management, Talent Acquisition, Employee Engagement, Labor Relations, Conflict Resolution, Benefit, Payroll, FMLA, and Salary Administration, Employee Policy Review, Succession Planning, Training and Development, Employment Law and Compliance, EEOC Reporting, Employee Relations, and Workplace Safety. Designed complete revision to Compensation Strategy for entire Management team. Oversee all aspects of Benefit programs including design, administration, open-enrollment, and contract negotiation. Direct all Talent Acquisition functions for Management, hourly, and JULIE Board members. Redesigned Management review process and format to incorporate objective and competency based performance measurements. Provide key support during Collective Bargaining Agreement negotiations. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Instructor Human Resources
      • Jan 2020 - Present

      Adjunct Instructor in the Human Resources Management Certificate Program. A six-week portion of the program, my portion instructs students in the basics of Compensation, Benefits, and Performance Management which are so important in the HR profession. Adjunct Instructor in the Human Resources Management Certificate Program. A six-week portion of the program, my portion instructs students in the basics of Compensation, Benefits, and Performance Management which are so important in the HR profession.

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager/Human Resources
      • Apr 2010 - Sep 2015

      People Leader of +110 full/part time associates in a $10 million retail store. Responsible for overall earnings and assets of the operation, Human Resources, Inventory Management, and Customer Service. Facilitated all Human Resource leadership responsibilities associated with Talent Acquisition, Training and Development, Employee Relations, Succession Planning, and Performance Management. Proven results in Turnover Reduction and improved Employee Engagement. Human Resources District Leader: Partnered with leadership on selection and training of in-store HR Coordinators. active resource for HR related matters including employee relations, benefits and wage administration, conflict resolution, and compliance. Campus Recruiter for future Leadership opportunities throughout Chicagoland Partnered with various universities (e.g. Loyola, DePaul, Lewis) to build recruiting relationships. Initiated Safety Training program to reduce claim rates by 50%. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Human Resources Mentor Program Coordinator
      • Aug 2011 - May 2012

      Unique program that connects current students with alumni from the HRER program. Recruit, Coordinate, Train, Match, and Follow up with all participants to build positive mentoring relationships that benefit both the mentors and proteges. -Increased participation rate of program by 100% -Redesigned Orientation materials to enhance program and set expectations -Achieved success rate of +90% that measured program as Highly Satisfied -Planned and coordinated all events within program -Resolved conflict within relationships as needed Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Store Director
      • Jan 1985 - Jan 2010

      Supervised team of up to 70 full/part-time associates in a $17 million operation. Responsible for overall earnings and assets of General Merchandise and Pharmacy, Customer Service, Human Resources, and Inventory Management in a union environment (UFCW). Recruited candidates for all in-store positions that included hourly, supervisory, Pharmacy technicians, Pharmacy Residents, Personnel Coordinators, and Store level Management.Strong knowledge of Unicru, Oracle, Taleo, drug testing, job bidding, payroll, e-learning, compensation administration, and new associate orientation processes. Directed Management Trainee program which included recruitment, redesign and enhancement of training program, and reduction in turnover. Reduced hourly turnover by 83% through improved recruitment, enhanced performance reviews, and training. Facilitated various training classes for hourly and management associates on topics such as Human Resources, operating standards, performance management, employee relations, and leadership skills. Includes strong understanding of LMS, Webinar, and e-Learning systems. Conducted all behavioral corrective actions with team members as needed to ensure company policy and federal/state law adherence. Fact finding, documentation, and thorough investigations for fairness, confidentiality, and consistency for each associate. Directed in-store Personnel Coordinator selection, training and development program throughout the entire district. Worked with the team to ensure compliance to all Federal and State laws for organizational adherence. Show less

Education

  • Loyola University of Chicago - Graduate School of Business
    Masters of Science, Human Resources
    2010 - 2012
  • DePaul University
    Bachelor of Science - BS, Human Resources Management

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