Sales Executive

• Apr 2023 - Present

* Responsible for developing a plan to achieve sales target* Responsible for carrying out prospecting calls.* Responsible for establishing and managing relationships with customers in need of the firm’s freight, warehousing and relocation services.* Maintain consistently positive interactions to nurture customer relationships* Take ownership of customer issues and follow-through till resolution* Represent the firm in negotiating and building relationship with shippers and carriers* Perform Cold-calling and work to build a book of businesses.* Meeting customers and finding prospective clients outdoors in different industrial areas in the UAE. Show less

Sales Coordinator

• Jul 2021 - Mar 2023

* Prospecting new customers and establishing connections through cold calls. * Procuring and quoting rates for shipping inquiries in both import, export, and cross-trade movement from local and international agents. * Submission and confirmation of final cost to salesperson prior to quoting the customer. * Coordination of each shipment between the sales, the customer, and the operations team.* Providing effective solutions for cargo movement whether to move as air freight or sea freight, and if situation permits, road freight as well. * Continuously check for updates from port authorities and international situations affecting the industry.* Help manage current customer accounts.* Maintain relationships with agents, carriers, and customers.* Provide exceptional customer service to customers.* Solve customer and carrier problems and help resolve issues.* Preparation of daily, weekly, and monthly reports whenever necessary.* Preparation of incident reports on shipments with pending cases. * Maintaining a database of customers and shipments being handled.* Assisting with the final costing of the job and submitting to accounts for invoicing.* Follow up on overdue payments from delinquent customers. Show less

Content Creator

• Jul 2014 - Present

Responsibilities: - Plan and brainstorm content and topics for future videos, and research of trending topics. - Create, edit and proofread scripts before being used for video production. - Prepare, film, edit and publish video content in social media. - Conduct keyword research and use SEO guidelines to optimize content. - Advertise and promote videos through social media platforms and monitor engagement. - Analyze video and channel activities. - Collaborate with other content creators to promote each other’s works. Show less

Social Media Marketing and IT

• Jul 2020 - Apr 2021

- Achieved setting of standards, guidelines and systemized branding for the social media marketing activities of the company-Preparing and scheduling marketing materials for Facebook, Instagram, Twitter, LinkedIn, TikTok, and YouTube. -Creating simple promotional graphic designs for posting. -Recording and Editing of videos for marketing materials-Responding to inquiries sent through different channels including website and social media accounts-Supervising selected sales team members on the leads being given and checking on progress-Managing of a jobs group on accepting members, posting of job posts, and filtering spam comments-Monitoring of online advertisements regarding the objectives and goals, provide a report on their progress and value-Assisting sales agents on doing live videos on Facebook-Preparing schedules for video recording and live videos on Facebook-Providing a permanent or temporary fix depending on the device or network's issue.-Point of contact to networking service providers and device providers in case of emergencies and depending on the need.-Installing of programs needed on devices-Setting up computer devices when needed Show less

Social Media Operator

• Apr 2019 - Apr 2021

Sales Executive

• Jan 2019 - Apr 2019

Independent Distributor

• Jan 2017 - Dec 2018

Responsibilities: - Ensure the quality of the products bought are in pristine condition. - Use and promote the different products sold by the company. - Buy different packages which contains the products to be used and sold to customers. - Advertise and promote its products by networking through face-to-face interaction or social media. - Monitor engagement in one of the published pages for selling. - Keeping in contact with current customers to ensure their satisfaction of the products. Show less

Freelance Videographer

• Jul 2018 - Aug 2018

- To shoot an event called Purity Ball. - Be able to take videos of the most important parts of the event. - Take pictures of guests when entering the venue and on the booth. - To shoot an event called Purity Ball. - Be able to take videos of the most important parts of the event. - Take pictures of guests when entering the venue and on the booth.

Freelance Cameraman

• Mar 2018 - Apr 2018

- Assist the in-house videographer in taking videos, renting the equipment and in storing them into proper hard drives. - Assist the in-house videographer in taking videos, renting the equipment and in storing them into proper hard drives.

Part Time Communications Executive cum Digital Content Creator Agent

• Jan 2017 - Jan 2017

Responsibilities: - To reach out and contact groups in Dubai with people having the same interests and hobbies, i.e. club-goers, bicycle riders, students' union (student council), dancing institutes, sports groups, etc. - To reach out and contact individuals who have the potential of creating great content through their talents, or simply by attractive things, i.e. pets, cars, food, etc. - To keep in contact with the content creators and making sure that they are continuously uploading their content regardless of how often they upload. - To promote the application being developed by the company through people who are already content creators or potential content creators. - To receive feedbacks or complaints from content creators and users and send them to our team leaders. - To submit a daily report about the new content creators that have been recruited, feedbacks, and other progress. Show less