Dwi Prasetya
IT Manager at Indoarsip- Claim this Profile
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Bio
Experience
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Indoarsip
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Indonesia
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Warehousing and Storage
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1 - 100 Employee
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IT Manager
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Aug 2022 - Present
Responsibility for managing and controlling IT technicians' hardware and software related maintenance and troubleshooting, Responsibility for provision and development of IT company infrastructure, Responsibility for analyzing business process for software requirement and specification, Responsibility for managing IT Team,Stay up to date on company best practices, policies, products, pricing, and promotions,Developing growth strategies and plans, Managing and retaining relationships with… Show more Responsibility for managing and controlling IT technicians' hardware and software related maintenance and troubleshooting, Responsibility for provision and development of IT company infrastructure, Responsibility for analyzing business process for software requirement and specification, Responsibility for managing IT Team,Stay up to date on company best practices, policies, products, pricing, and promotions,Developing growth strategies and plans, Managing and retaining relationships with existing clients,Negotiating with stakeholders, Auditor ISO 9001-2015 Quality Management System,MR ISO 27001:2013
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Head of IT Department
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Oct 2014 - Aug 2022
Responsibility for managing and controlling IT technicians' hardware and software related maintenance and troubleshooting, Responsibility for provision and development of IT company infrastructure, Responsibility for analyzing business process for software requirement and specification, Responsibility for managing IT Team,Stay up to date on company best practices, policies, products, pricing, and promotions,Developing growth strategies and plans, Managing and retaining relationships with… Show more Responsibility for managing and controlling IT technicians' hardware and software related maintenance and troubleshooting, Responsibility for provision and development of IT company infrastructure, Responsibility for analyzing business process for software requirement and specification, Responsibility for managing IT Team,Stay up to date on company best practices, policies, products, pricing, and promotions,Developing growth strategies and plans, Managing and retaining relationships with existing clients,Negotiating with stakeholders, Auditor ISO 9001-2015 Quality Management System
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Business Development
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Jan 2014 - Sep 2014
Responsibility for creating applications for internal department in the company or eksternal (customer), starts from analyze the system requirements to deliver the software to end users, Responsibility for updating or revising the application based on user needs,Negotiate timelines and budgets (project for customer), Collaborate with colleagues and peers on the sales, marketing, and product development teams to improve overall customer experience and satisfaction
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IT Administrator
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Sep 2012 - Sep 2013
Responsibility for solving any troubleshooting information technology (Hadware & Software), Monitoring Back-up productivity,Network Security, Maintain timekeeping and personnel records, Prepare and submit performance reports.
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Data Entry Specialist
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Sep 2011 - Sep 2012
Entry Data in certain software and applications & Created report custom for customer request
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BEST DENKI INDONESIA, PT
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Indonesia
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Sales and Marketing Coordinator Produk IT
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Dec 2010 - Aug 2011
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information,Ensuring the adequacy of sales-related equipment or material,Responding to complaints from customers and give after-sales support when requested. Coordinating the sales team by managing schedules, filing important documents and communicating relevant information,Ensuring the adequacy of sales-related equipment or material,Responding to complaints from customers and give after-sales support when requested.
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Education
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Universitas Indraprasta Pgri
Bachelor of Technology (B.Tech.), Teknik Komputer