Experience

Advanced Window Systems LLC
• United States
• Construction
• 1 - 100 Employee
• Administrative Assistant

  • Sep 2023 - Present


Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Senior kitchen Designer

  • Jan 2016 - Present

  Helping other designers with their designs making sure they are designed by specific codes of the NKABA and tailoring the layout to the customers needs. Also setting up install packets for the customer and the installers, working with several architects to turn the customers dream kitchen to a reality.

• Senior Kitchen Design Specialist

  • Jan 2016 - Present

  • Working with various levels of clients to help them design their dream kitchen and bath using the NKAB guidelines.• Top Sales Specialist with 2 leading cabinet manufactures Diamond (Masterbrand) & Shenandoah (American Woodmark).• Using innovative design placement options to maximize the client’s space with the least amount of interference.• Educating the customer on style, color and wood species of kitchen/bathroom cabinets to help the customer come up with a distinctive design to fit their home’s needs. Show less



The Hartford

• United States
• Financial Services
• 700 & Above Employee

• Insurance Sales Representative

  • Sep 2015 - Nov 2015

  • Working with a trainer to take the Connecticut State licensing exam at the end of the trail period. • Studying the different types of insurance and the categories that follow certain umbrella policies. • Learning how to field insurance inquiries in a fast pace environment. • Working with a trainer to take the Connecticut State licensing exam at the end of the trail period. • Studying the different types of insurance and the categories that follow certain umbrella policies. • Learning how to field insurance inquiries in a fast pace environment.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Customer Order Specialist

  • Mar 2007 - Apr 2015

  • Proactively contacted customer’s, installers, vendors/providers and keeps them informed about the status of their orders, installs and any preparation required for their projects• Managed a staff of 17, and trained them on the Home Depot buying systems and how to maintain customer relationships• Being responsible for reporting to the head of Loss Prevention to come up with new and innovative ways to prevent the loss of monies between associates and customers• Achieved over 30 awards for outstanding customer service, design and overall work-related tasks performed. Show less

• Customer Order Specialist/Kitchen Designer

  • Mar 2007 - Feb 2015

  Proactively contacts customer’s installers and vendors/providers and keeps them informed about the status of their orders, installs and any preparation required for their projects. Also reacts to customer calls when there are questions pertaining to the customers’ orders. Also working with 6 different systems to compile customer’s orders and install requirements in a formal layout to send over to the Construction Company for verification and estimates. Also planning customer and installer calendars’ that are required for install.Sitting with various levels of clients to help them design their dream kitchen and bath using the NKAB guidelines. Going over the styles, colors and wood species of kitchen and bathroom cabinets to help the customer come up with a distinctive design to fit their home’s needs. Using innovative design and placement options to maximize the client’s space with the least amount interference. Show less



US Trust

• United States
• Financial Services

• Administrative Assistant/Welcome Ambassator

  • Dec 2006 - Feb 2007

  Coordinating daily meeting for Executives and their Trust Fund clients with extensions for projectors, meals, paperwork and portfolios. Daily duties of customer service and service operator overseeing the daily functions of the office. (e.g.) Supplies, staff issues and department maintenance. Coordinator for 8 different floors and service assistant with the printers, copiers and most fax machines. Data entry of daily and weekly reports of client’s assessments and profits and setting up new client accounts in the system. Light travel arrangements made for the 3 Executive Managers of the company. Airfare, lodging meals with clients and itinerary schedules for mandatory business meetings. Show less



The Travelers Insurance Company

• Insurance

• Customer Service Support

  • Sep 2002 - Jan 2005

  Answering phones and setting up insurance files for one of the 13 claim handlers. Acting as an administrative assistant to 5 head claim representatives. Going over their daily files and setting up their accounts to be sent out to the claimants and to be reviewed by upper level management for the client’s approval. Also adjusting the filing system to accommodate the overflow of new clients that were being added monthly. In addition to handling file for the claim reps, duties also included distributing their mail on a daily basis. Show less