Experience

PennWest Edinboro

• United States
• Higher Education
• 400 - 500 Employee

• Volunteer Assistant Wheelchair Basketball Coach

  • Aug 2019 - Present



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Agent

  • Oct 2020 - Feb 2021

  ❖ Phone and email customer support for participants with: ✔ Health Savings Accounts ✔ Limited Medical Savings Accounts ✔ Flexible Savings Accounts ✔ Claim Transfers ✔ Debit card issues/suspensions ❖ Phone and email customer support for participants with: ✔ Health Savings Accounts ✔ Limited Medical Savings Accounts ✔ Flexible Savings Accounts ✔ Claim Transfers ✔ Debit card issues/suspensions



Erie County Democratic Party

• United States
• Political Organizations

• Canvasser

  • Oct 2018 - Nov 2018

  ❖ Visit residential neighborhoods during mid-term election to: ✔ Evaluate public perception of local political candidates ✔ Providing information on how and where to vote ✔ Pass out information on candidate ❖ Visit residential neighborhoods during mid-term election to: ✔ Evaluate public perception of local political candidates ✔ Providing information on how and where to vote ✔ Pass out information on candidate



DialAmerica

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Licensed Insurance Agent

  • Jun 2015 - Mar 2016

  ❖ Inbound and outbound telemarketing calls pertaining to: ✔ Property and Casualty Insurance Sales ✔ Credit line increase ✔ Policy renewals ❖ Inbound and outbound telemarketing calls pertaining to: ✔ Property and Casualty Insurance Sales ✔ Credit line increase ✔ Policy renewals



YMCA of Greater Erie

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Healthy Living Program Director Assistant

  • Aug 2014 - Dec 2014

  - Planned and managed a mudrun - Work with kids and adults during group classes - Prepare snacks for kid’s class - Help clean up each room after each class - Set up equipment needed for each class before class starts - Make and copy mailings to be sent out with information on classes - Referee children’s sports games - Planned and managed a mudrun - Work with kids and adults during group classes - Prepare snacks for kid’s class - Help clean up each room after each class - Set up equipment needed for each class before class starts - Make and copy mailings to be sent out with information on classes - Referee children’s sports games



PennWest Edinboro

• United States
• Higher Education
• 400 - 500 Employee

• Assistant Coordinator of Campus Programming and Recreation Assistant

  • Jan 2014 - May 2014

  ● Inquire nearby universities to set up collegiate recreational sports tournaments ○ Ex: Basketball, floor hockey, softball, & soccer ● Make up teams for collegiate recreational sports tournaments ● Input data from all tournaments and games into appropriate programs ● Referee games when needed ● Facilitate score table during games ● Organize rule books for each sport ● Inquire nearby universities to set up collegiate recreational sports tournaments ○ Ex: Basketball, floor hockey, softball, & soccer ● Make up teams for collegiate recreational sports tournaments ● Input data from all tournaments and games into appropriate programs ● Referee games when needed ● Facilitate score table during games ● Organize rule books for each sport