Dušan Stojanović
Frontend Developer at CESNET, z.s.p.o- Claim this Profile
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Serbian Native or bilingual proficiency
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German Elementary proficiency
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English Full professional proficiency
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Czech Full professional proficiency
Topline Score
Bio
Omer Saracevic
I can recommend Dusan as a person with profound knowledge and great skills of modern business solutions. He is always punctual, his knowledge is vast and thorough. Loyal, insightful and independent. Whenever I had a problem, there has never been a time he has left me without a solution. Besides being a joy to work with, Dusan is a take-charge person who is able to present creative solutions to complex problems and communicate the benefits to the company. He learns quickly and I would have no hesitation in working with Dusan once again in the future.
Neja Jarni
Dusan is very good at making connections with all the people at work, he makes people feel good while working with him and support them during all kind of situations. He has a very analitical mind. He understand how to logically examine a problem and provide a well reasoned response. When we have a problem, he is the one that won't hesitate to volunteer to find a solution and help. He is a fast learner and he is also very good at explaining material to others. His focus on work reflects in the high quality of the final result.
Omer Saracevic
I can recommend Dusan as a person with profound knowledge and great skills of modern business solutions. He is always punctual, his knowledge is vast and thorough. Loyal, insightful and independent. Whenever I had a problem, there has never been a time he has left me without a solution. Besides being a joy to work with, Dusan is a take-charge person who is able to present creative solutions to complex problems and communicate the benefits to the company. He learns quickly and I would have no hesitation in working with Dusan once again in the future.
Neja Jarni
Dusan is very good at making connections with all the people at work, he makes people feel good while working with him and support them during all kind of situations. He has a very analitical mind. He understand how to logically examine a problem and provide a well reasoned response. When we have a problem, he is the one that won't hesitate to volunteer to find a solution and help. He is a fast learner and he is also very good at explaining material to others. His focus on work reflects in the high quality of the final result.
Omer Saracevic
I can recommend Dusan as a person with profound knowledge and great skills of modern business solutions. He is always punctual, his knowledge is vast and thorough. Loyal, insightful and independent. Whenever I had a problem, there has never been a time he has left me without a solution. Besides being a joy to work with, Dusan is a take-charge person who is able to present creative solutions to complex problems and communicate the benefits to the company. He learns quickly and I would have no hesitation in working with Dusan once again in the future.
Neja Jarni
Dusan is very good at making connections with all the people at work, he makes people feel good while working with him and support them during all kind of situations. He has a very analitical mind. He understand how to logically examine a problem and provide a well reasoned response. When we have a problem, he is the one that won't hesitate to volunteer to find a solution and help. He is a fast learner and he is also very good at explaining material to others. His focus on work reflects in the high quality of the final result.
Omer Saracevic
I can recommend Dusan as a person with profound knowledge and great skills of modern business solutions. He is always punctual, his knowledge is vast and thorough. Loyal, insightful and independent. Whenever I had a problem, there has never been a time he has left me without a solution. Besides being a joy to work with, Dusan is a take-charge person who is able to present creative solutions to complex problems and communicate the benefits to the company. He learns quickly and I would have no hesitation in working with Dusan once again in the future.
Neja Jarni
Dusan is very good at making connections with all the people at work, he makes people feel good while working with him and support them during all kind of situations. He has a very analitical mind. He understand how to logically examine a problem and provide a well reasoned response. When we have a problem, he is the one that won't hesitate to volunteer to find a solution and help. He is a fast learner and he is also very good at explaining material to others. His focus on work reflects in the high quality of the final result.
Experience
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CESNET, z.s.p.o
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IT Services and IT Consulting
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100 - 200 Employee
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Frontend Developer
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Jun 2023 - Present
Work on various front end applications mainly using React library. Work on various front end applications mainly using React library.
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Schneider Electric
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Advanced Technical Support
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Sep 2018 - May 2023
Providing second level technical support for over twenty countries from SEE, middle and north Europe and Baltic countries.Focus on low voltage circuit breakers and smart switchboards (setting, commissioning and troubleshooting).Application of gateways using Modbus serial, Modbus TCP/IP, Ethernet and Radio communication.
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Technical Support Engineer
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Nov 2016 - Sep 2018
- Provide technical support in pre-sales (product selection, application information) and post-sales (product installation, technical characteristics, technical complaints) telephone and electronic to SE customers and partners;- Responsible for back-up (English language) of tasks performed in the MCCC (technical support, generalist, Lead management, etc) when necessary;- Responsible for answering incoming telephone calls, e-mails, web based tickets and prioritizing customer’s support needs;- Escalate customer issues to Service Team to provide on-site support as required;- Issue quotations in accordance with customer requests and required standards: cross references, configuration, mix of products in cooperation with countries representatives;- Provide support to the customers for product replacement, troubleshooting and technical complaints;- Complete documentation and follow up on all commitments and customer details;- Actively create/modify knowledge database and review FAQ’s;- Collaborate with Marketing on new product launches;- Provide relevant product and process training to other team members;- Ongoing proactive research and learning about new products, technologies and applications;- Participate in the interaction centre’s continuous improvement process;- Liaise between customers, After-Sales and Marketing regarding Product Quality Returns. Show less
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Sales Engineer
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Feb 2015 - Oct 2016
- project management - technical and commercial preparation of bids (HV power transformers, HV instrument transformers) - monitoring and implementation of business generated through public procurement - technical support and communication with partners and clients - harmonization of the equipment characteristics with the national regulations and requirements in Serbia, Montenegro, Bosnia and Herzegovina and FYR Macedonia. - project management - technical and commercial preparation of bids (HV power transformers, HV instrument transformers) - monitoring and implementation of business generated through public procurement - technical support and communication with partners and clients - harmonization of the equipment characteristics with the national regulations and requirements in Serbia, Montenegro, Bosnia and Herzegovina and FYR Macedonia.
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Education
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2009 - 2014
School of Electrical Engineering, University of Belgrade
Bachelor of Science, Power engineering
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