Experience

Mitsubishi Motors Vietnam

• Vietnam
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Area Management Executive

  • Sep 2019 - Present

  • Control dealers following MDS (Mitsubishi Dealer Standards) and conduct periodically MDSevaluation at dealers• Coordinate with dealer and other Dept./ Section to solve customer complaint• Follow up Dealer's Service KPIs based on Mitsubishi After-sale Policy and take action forimprovement• Manage Service Retention analysis nation-wide and by dealers• Coordinate with other Sections and support dealer on technical issues• Do service procedure training for new dealer• Give instruction for new dealer/renovation lay-out and follow up construction progress



YOLA

• Vietnam
• Education Management
• 200 - 300 Employee

• Collaborator

  • Aug 2018 - Sep 2019

  • Solve technical problems of campus• Assist in taking care of students and customers• Assist in administrative tasks• Assist in supporting and organizing events for kidsAchievements: Team-work, Communication skills, Customer Service SkillsAdaption to multi-cultural environment and flexibility • Solve technical problems of campus• Assist in taking care of students and customers• Assist in administrative tasks• Assist in supporting and organizing events for kidsAchievements: Team-work, Communication skills, Customer Service SkillsAdaption to multi-cultural environment and flexibility



Toyota Đông Sài Gòn

• Internship

  • Mar 2019 - May 2019

  • Assist skilled Engineers in troubleshooting, maintenance, repair and adjustmentAchievements: Time management , Team-work, communication skillsKnowledge of automotive industry in reality. • Assist skilled Engineers in troubleshooting, maintenance, repair and adjustmentAchievements: Time management , Team-work, communication skillsKnowledge of automotive industry in reality.



THANH NGHIEP GARAGE

• THANH NGHIEP GARAGE | Engineer Intern

  • Aug 2017 - Mar 2019

  • Assist skilled engineers in troubleshooting, maintenance, repairing and adjustment• Do maintenance, repairing and adjustment tasks assigned by skilled engineers • Assist skilled engineers in troubleshooting, maintenance, repairing and adjustment• Do maintenance, repairing and adjustment tasks assigned by skilled engineers