Duy Tran

Sales Executive at AEON Delight Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN

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Experience

    • Vietnam
    • Facilities Services
    • 1 - 100 Employee
    • Sales Executive
      • Mar 2022 - Present

      + Proactively and developing customers demand for FMS services (Facility Management Service: Managing and operating the building's M&E system; parking lots; cleaning services; Customer care services, Security services, etc.). ...). + Collaborate with CC team to survey and supply requirements of the client => Preparing mandatory documents of capacity profile in bindings. Estimation forecast quotation and negotiate with client and supplier for contract . + Personal in charge of taking care tenants in Aeon Tân Phú; Aeon Mall Binh Tan; Aeon Binh Duong and checking quality of food hygiene; pest control; facility;...etc, assuranting quality of employees, who are doing service. + Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention. Monitoring debtor balances to ensure a reduction in debtors. + Ensuring credit and collection policies and procedures are followed. Liaising with customers, as well as internal personnel including the Finance Team. Making marketing strategy based on core values in mission following company orientation. + Research and input customer data system. + Making sales report of weekly; monthly; yearly, and forecast sales, sale strategy to Manager. Show less

    • United States
    • Health, Wellness & Fitness
    • 100 - 200 Employee
    • Premium Consultant
      • Nov 2020 - Mar 2022

      +Provide assistance with members and agents, reviewing requests to make changes to their policies as needed. +Works closely with Customer Service by working together and resolving issues. +Become familiar with Standard Operating Procedures and provide feedback. +Consults with internal/external customers to identify accurate account structure, billing format method and payment arrangements to meets customer’s expectations. +Reviews all releases as needed understanding the changes taking place. +Reports trends and/or issues as needed to the Team Lead. Show less

    • 1 - 100 Employee
    • Chief Sales Executive
      • Nov 2019 - Nov 2020

      + Responsible for retaining existing customers, increasing the customer base and sales through marketing strategies, planning advertising campaigns, and delivering new product offerings.+ Manage all activities involved in sales, operations, customer care, and support system+ Develop and then assess the department’s effectiveness, identify errors, and make suitable changes in strategies to reach the targets and goals further, leading to overall profitability, sales, revenue generation, and business targets.+ Maintain inventory and ensure items are in stock.+ Keep up with fluctuating supply and demand.+ Ensure promotions are accurate and merchandised to the company’s standards. Show less

    • Senior Sales Supervisor
      • Nov 2018 - Nov 2019

      + Lead sales team to reach the sales target of assigned categories.+ Train and coach store staff .+ Organize and distribute staff schedules.+ Support store Manager in daily operation+ Complete tasks and other duties required by Manager.+ Ensure standards for quality, customer service and health and safety are met.

    • China
    • Retail
    • 1 - 100 Employee
    • Sales Supervisor
      • Nov 2016 - Nov 2018

      + Manage retail staff, including cashiers and people working on the floor + Determine daily coupons. + Ensure pricing is correct and work on store displays. + Ensure standards for quality, customer service and health and safety are met. + Handle customer questions, complaints, and issues. + Communicate information on product lines related to maintenance or sales activities and promotions. + Manage retail staff, including cashiers and people working on the floor + Determine daily coupons. + Ensure pricing is correct and work on store displays. + Ensure standards for quality, customer service and health and safety are met. + Handle customer questions, complaints, and issues. + Communicate information on product lines related to maintenance or sales activities and promotions.

    • Sales Executive
      • Nov 2015 - Nov 2016

      + Creating a marketing strategy and making business plan to develop local market; targeted audience's student. + Combining with agent travel and tour operators to expand distribute channel to tourist + Creating a marketing strategy and making business plan to develop local market; targeted audience's student. + Combining with agent travel and tour operators to expand distribute channel to tourist

    • Sales Team Leader
      • Mar 2014 - Nov 2015

      + Develop and implement training, leads generation, and conversion, as well as sales training. + Process contracts and sales while helping customers to complete transactions. + Develop strong relationships throughout the community in company. + Develop and implement training, leads generation, and conversion, as well as sales training. + Process contracts and sales while helping customers to complete transactions. + Develop strong relationships throughout the community in company.

Education

  • HCM University Of Technology (HUTECH)
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2012 - 2016

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