Experience

Big Joe Handling Systems

• United States
• Truck Transportation
• 1 - 100 Employee

• Sale Support Lead

  • Jul 2021 - Present

• Sale Operation Analyst / AP

  • Sep 2020 - Jul 2021

• CSR / Sale Support

  • Jul 2020 - Sep 2020



Pacific Aviation

• United States
• Airlines and Aviation
• 100 - 200 Employee

• Customer Service Team Lead

  • Mar 2018 - Jun 2020

  Singapore Account

• Customer Service Representative, Load Controller

  • Jan 2017 - Mar 2018

  Singapore Account:- CSA- AA- LCA



Daymon

• United States
• Business Consulting and Services
• 700 & Above Employee

• Associate Sales Manager at Omni Global Sourcing Solutions Inc.

  • Feb 2016 - Sep 2016

• Sale System Support Representative

  • Mar 2014 - Mar 2016

  Sale System Support Representative, Omni Global Sourcing Solutions, Inc. Feb 28, 2014 – current• Respond to notices from Supplier and/or customer and identify and communicate the status of the issue• Completing contracts, updating promotional calendars and new item contracts and forecasting• Research, resolve and validate reasons for deductions in payment and provide repayment information to the supplier and retail partner• Communicates any deductions and brokerage withheld issues to the customer teams, Account Receivable and Collections.• Research and resolve logistic and deduction discrepancies in a timely manner• Relaying accurate and complete information to the customer teams, suppliers and retail partners• Work closely with warehouse partners in receiving products and shipping orders• Work closely with Sale Traders as well as Accounting Department resolving invoices for Suppliers and Customers.JD Edwards EnterpriseOne System Management, Daymon Worldwide, March 3rd, 2014 – current• Preparing Contracts and entering PO’s into JDE• Shipping and Receiving orders• Invoicing and finalizing orders• Processing Price changes• Processing manual orders• Updating promotional calendars• Research orders for customer service• Forecasting new and discontinued items• Create new items• Tracking consumer complaints and clearing deductions• Work with Account team to resolve any sales order discrepancies• Managing cost pages and researching PO’s• Research and resolve any JDE issues in a timely manner