Experience

LexisNexis Intellectual Property Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Client Manager

  • Dec 2021 - Present

• Customer Success Manager

  • Jan 2018 - Dec 2021



Reed Technology

• Information Technology & Services
• 1 - 100 Employee

• IP Account Manager

  • Oct 2017 - Present

  Operating as the lead point of contact for any and all matters specific to my accounts. Building and maintaining strong, long-lasting customer relationships. Overseeing customer account management, including negotiating contracts and agreements to maximize profit. Focusing on customer success by implementing new technology. Operating as the lead point of contact for any and all matters specific to my accounts. Building and maintaining strong, long-lasting customer relationships. Overseeing customer account management, including negotiating contracts and agreements to maximize profit. Focusing on customer success by implementing new technology.



REED TECH

• United States

• Sales Development Representative

  • Oct 2015 - Oct 2017

  Reed Tech IP is a leading provider of patent data analytics and other work flow solutions. I help clients leverage our tools to improve accuracy and efficiency in patent acquisition process.

• Editor

  • Oct 2014 - Oct 2015

  Responsible for editing patent applications under the USPTO contract. Handled all editorial responsibilities under the initial data capture segment of the patent process.


Bankers Life
• United States
• Insurance
• 700 & Above Employee
• Producer

  • Oct 2013 - May 2014