Experience

Duke University Pratt School of Engineering

• United States
• Higher Education
• 300 - 400 Employee

• Adjunct Professor - Duke Cybersecurity Masters of Engineering

  • Aug 2023 - Present



Siemens Energy

• Renewable Energy Power Generation
• 700 & Above Employee

• Performance Accelerator Cloudification Program Manager

  • Oct 2022 - Present

  • Develop business case to transition digital solutions for performance, asset management, and industrial controls to cloud based applications. • Create R&D business development case for enablement of cloud based solutions, remote operations center offers for central and decentralized customer base, and growth of digital portfolio to cloud base. • Implementation of two pilot digital solutions through AWS Well Architected Review and SaaSFactory processes.

• Industrial Cybersecurity Apprenticeship and Voice of Customer Program Manager

  • Jun 2021 - Present

  Create a service-based business model with revenue potential of $28.5M over four years for Industrial Cybersecurity Professionals through a national apprenticeship program to meet the urgent infrastructure security needs. • Develop and register an apprenticeship model for industrial cybersecurity professionals with the United States Department of Labor. • Engage Energy and Oil/Gas Industry customers to hire Industrial Cybersecurity Apprentices or offer software and services solutions to… Show more Create a service-based business model with revenue potential of $28.5M over four years for Industrial Cybersecurity Professionals through a national apprenticeship program to meet the urgent infrastructure security needs. • Develop and register an apprenticeship model for industrial cybersecurity professionals with the United States Department of Labor. • Engage Energy and Oil/Gas Industry customers to hire Industrial Cybersecurity Apprentices or offer software and services solutions to meet their needs. • Engage Universities to develop Industrial Cybersecurity Associate of Science Degree programs and ensure curricula meets industry standards with relevant certifications. Engage customers via third party advisory service to provide Energy and Oil/Gas industry perspective on the viability and marketability of digital solutions. • Partner with digital business teams to supply information and questions for advisors with topics ranging from decarbonization, energy consumption twins, green energy credits, autonomous operations, and condition-based monitoring programs. • Synthesize the transcripts of multiple calls per topic into a final report highlighting sales approach, competitive advantage, risks, and alternative solutions within the marketplace.



Siemens Energy, Inc.

• Global Strategy & Business Development for Remote Field Services

  • Jan 2019 - Apr 2022

  Developed a strategy to evolve an existing augmented reality “start-up” business with a minimal viable product into a demanded global service product. • Tripled overall revenue in FY2019(1.2M), doubled again in FY2020 (2.4M) and doubled the backlog opportunities year over year. • Scaled service solution offers by developing an application-based solution for remote services and IIoT integration. • Implemented augmented reality “service-as-a-solution” model by pivoting the global… Show more Developed a strategy to evolve an existing augmented reality “start-up” business with a minimal viable product into a demanded global service product. • Tripled overall revenue in FY2019(1.2M), doubled again in FY2020 (2.4M) and doubled the backlog opportunities year over year. • Scaled service solution offers by developing an application-based solution for remote services and IIoT integration. • Implemented augmented reality “service-as-a-solution” model by pivoting the global strategy with leaner hardware design along with enhanced augmented reality software solutions to increase the performance and value of solutions. • Established and maintained business partner relationships with augmented reality software companies for collaboration and go-to-market strategies.

• Digital Innovation & Operations Global Lead

  • Oct 2015 - Jan 2019

  Developed innovative digital solutions to increase revenue and productivity throughout global service, warehouse, and repair facility operations. • Infused innovative technologies of Virtual/Augmented Reality, Artificial Intelligence and Machine Learning, and Applications development into global solutions. • Led open collaboration for solutions adoption with multi-generational workforce to understand personal concerns and evolve thinking on how utilize innovative technologies for… Show more Developed innovative digital solutions to increase revenue and productivity throughout global service, warehouse, and repair facility operations. • Infused innovative technologies of Virtual/Augmented Reality, Artificial Intelligence and Machine Learning, and Applications development into global solutions. • Led open collaboration for solutions adoption with multi-generational workforce to understand personal concerns and evolve thinking on how utilize innovative technologies for productivity gains.



Siemens Energy, Inc

• Orlando, FL

• Business Excellence, Manager

  • May 2014 - Sep 2015

  Created programs to improve professional development throughout the organization's global locations. • Developed career paths for global field service professionals into management roles. • Provided actions lists, KPIs, and future goals for increasing performance level of the offices. • Wrote and distributed a Global District Service Office Reference Handbook to consolidate field-based service office core tasks and fundamental guidelines into a single reference source. • Assessed… Show more Created programs to improve professional development throughout the organization's global locations. • Developed career paths for global field service professionals into management roles. • Provided actions lists, KPIs, and future goals for increasing performance level of the offices. • Wrote and distributed a Global District Service Office Reference Handbook to consolidate field-based service office core tasks and fundamental guidelines into a single reference source. • Assessed District Service Offices in Canada, United Arab Emirates, Germany, China, Korea, and Mexico. Show less Created programs to improve professional development throughout the organization's global locations. • Developed career paths for global field service professionals into management roles. • Provided actions lists, KPIs, and future goals for increasing performance level of the offices. • Wrote and distributed a Global District Service Office Reference Handbook to consolidate field-based service office core tasks and fundamental guidelines into a single reference source. • Assessed… Show more Created programs to improve professional development throughout the organization's global locations. • Developed career paths for global field service professionals into management roles. • Provided actions lists, KPIs, and future goals for increasing performance level of the offices. • Wrote and distributed a Global District Service Office Reference Handbook to consolidate field-based service office core tasks and fundamental guidelines into a single reference source. • Assessed District Service Offices in Canada, United Arab Emirates, Germany, China, Korea, and Mexico. Show less



Siemens Energy

• Denver, CO

• Generation Sales Manager, Rocky Mountain Region

  • Dec 2011 - Apr 2014

  Represented the Siemens Energy portfolio for power generation, oil, gas, and wind renewable new unit and service opportunities. • Increased sales in Wind Service, Industrial, and Energy Service product lines, resulting in $240M revenue. • Recognized by customers for excellence in contract negotiations ensuring outcome satisfaction by both parties. Represented the Siemens Energy portfolio for power generation, oil, gas, and wind renewable new unit and service opportunities. • Increased sales in Wind Service, Industrial, and Energy Service product lines, resulting in $240M revenue. • Recognized by customers for excellence in contract negotiations ensuring outcome satisfaction by both parties.



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Field Service Marketing Manager

  • Dec 2008 - Jan 2012

  Led contract negotiations ranging from $250,000 to $60M, ensuring appropriate work scope definition, cost analysis, and pricing strategy throughout multiple product lines. • Increased average annual revenue to $87M over a 3-year period through effective market plans, innovative value-based offerings, and employee empowerment and accountability. • Contributed to technical group meetings, vendor fairs, and site visits with key customers. • Managed and mentored employees in professional… Show more Led contract negotiations ranging from $250,000 to $60M, ensuring appropriate work scope definition, cost analysis, and pricing strategy throughout multiple product lines. • Increased average annual revenue to $87M over a 3-year period through effective market plans, innovative value-based offerings, and employee empowerment and accountability. • Contributed to technical group meetings, vendor fairs, and site visits with key customers. • Managed and mentored employees in professional development, enablement, and providing guidance in career path progression to achieving promotions. Show less Led contract negotiations ranging from $250,000 to $60M, ensuring appropriate work scope definition, cost analysis, and pricing strategy throughout multiple product lines. • Increased average annual revenue to $87M over a 3-year period through effective market plans, innovative value-based offerings, and employee empowerment and accountability. • Contributed to technical group meetings, vendor fairs, and site visits with key customers. • Managed and mentored employees in professional… Show more Led contract negotiations ranging from $250,000 to $60M, ensuring appropriate work scope definition, cost analysis, and pricing strategy throughout multiple product lines. • Increased average annual revenue to $87M over a 3-year period through effective market plans, innovative value-based offerings, and employee empowerment and accountability. • Contributed to technical group meetings, vendor fairs, and site visits with key customers. • Managed and mentored employees in professional development, enablement, and providing guidance in career path progression to achieving promotions. Show less



Siemens Power Generation

• Orlando, FL

• Marketing Engineer

  • Dec 2007 - Dec 2008

  Assume responsibility to review cost estimates and apply market conditions to create competitive quotes in the transactional market for the gas turbine fleet. • Provide monthly presentations to Operations and Sales Management Teams on current negotiation status, technical and commercial influences within the gas turbine market. • Generate and present content for a Gas Turbine Marketing Training class focusing on the quoting process, current market conditions and competitor strategies. Assume responsibility to review cost estimates and apply market conditions to create competitive quotes in the transactional market for the gas turbine fleet. • Provide monthly presentations to Operations and Sales Management Teams on current negotiation status, technical and commercial influences within the gas turbine market. • Generate and present content for a Gas Turbine Marketing Training class focusing on the quoting process, current market conditions and competitor strategies.



Siemens Power Generation

• Orlando, FL

• Service Frame Engineer

  • Aug 2005 - Nov 2006

  Managing the short- and long-term logistics of product modification outages with field engineers across the world. • Coordinate outage planning, implementation, and technical recommendations with project outage teams, product line management and service engineering. • Act as a mentor and resource on technical guidance, project management and customer service skills for field engineers. • Generate and update field service procedures and quality checklists for multiple gas turbine… Show more Managing the short- and long-term logistics of product modification outages with field engineers across the world. • Coordinate outage planning, implementation, and technical recommendations with project outage teams, product line management and service engineering. • Act as a mentor and resource on technical guidance, project management and customer service skills for field engineers. • Generate and update field service procedures and quality checklists for multiple gas turbine frames. • Address Quality Incident Reports related to procedural deviations and non-conforming components. Show less Managing the short- and long-term logistics of product modification outages with field engineers across the world. • Coordinate outage planning, implementation, and technical recommendations with project outage teams, product line management and service engineering. • Act as a mentor and resource on technical guidance, project management and customer service skills for field engineers. • Generate and update field service procedures and quality checklists for multiple gas turbine… Show more Managing the short- and long-term logistics of product modification outages with field engineers across the world. • Coordinate outage planning, implementation, and technical recommendations with project outage teams, product line management and service engineering. • Act as a mentor and resource on technical guidance, project management and customer service skills for field engineers. • Generate and update field service procedures and quality checklists for multiple gas turbine frames. • Address Quality Incident Reports related to procedural deviations and non-conforming components. Show less