Experience

Harbour

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Supply Chain Director

  • May 2023 - Present

  Oversee all US supply chain including inbound and outbound logistics, warehousing and storage, inventory, and final mile delivery. Oversee all US supply chain including inbound and outbound logistics, warehousing and storage, inventory, and final mile delivery.



Abodu

• United States
• Real Estate
• 1 - 100 Employee

• Supply Chain Manager

  • Oct 2022 - May 2023

  Working with manufacturing partners, transit carriers, and internal teams to ensure that supply is not the bottleneck as we drive towards eliminating the housing crisis one ADU at a time. Managing the complex supply chain involved with offsite construction and takes a data driven approach to performance tracking and problem solving. Developing production/inventory tracking and asset management systems to support our company growth and plays a key part in strategic vendor selection and on-boarding. Work with internal Product and Project Operations teams to oversee daily supply chain operations, production, and logistics processes that support our active project portfolio. Show less



United Dwelling

• United States
• Real Estate
• 1 - 100 Employee

• Sr. Director - Logistics

  • Feb 2021 - Jul 2022

  Spearheaded the management of logistics, procurement, and supply chain operations by formulating and implementing strategies, scheduling labors / equipment, and ensuring compliance with standards to achieve strategic objectives. Oversaw construction division by administering CAPEX / OPEX and budgets, including structure, finance, and labor needs as well as creating forecasts for operations and expansion planning in cost-effective manner. Crafted construction division processes for pick / pack, shipping, inbound, inventory control, layout, and quality control while launching WMS / OMS, and hiring potential resources to ensure smooth execution of workflow. Enhanced operational efficiency through developing contracts and SOPs with new partners, training supply chain, accounting, end user, and warehouse staff, leading projects, and executing unique construction systems. Minimized expenses by 20% and improved material delivery / procurement time by 40% through collaborating with new vendors, managing products’ safe delivery as per requirements, and executing efficient procedures. Show less



Sixpenny

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Sr. Operations & Logistics Manager

  • May 2020 - Nov 2020

  Accomplished predefined business goals through leading global shipments and US operations, controlling P/L and budgets, recruiting additional staff for contract execution, and adhering to relevant standards. Elevated over 20% month-to-month comps through developing SOPs and establishing / tracking KPIs while training customer service and warehouse team on service standards to achieve maximum client satisfaction. Decreased freight spending by 25% within a short span of three months through partnering with new vendors and orchestrating electronic data interchange (EDI) database to book / update shipments in a timely manner. Improved order turn times by 40% and margins on orders by 7% through handling data swap with vendors, controlling expenses, as well as confirming and negotiating with service providers. Show less



RH

• United States
• Design Services
• 700 & Above Employee

• Leader - International Logistics - Contract

  • May 2018 - Apr 2020

  Led complete lifecycle of B2B projects from initiation to installation by overseeing sourcing, product customization, procurement, manufacturing, shipment, and final delivery including installation. Project managed installing product of worth $6.4M at international hotel through identifying and addressing client requirements, resolving queries, and deploying staff to ensure complete satisfaction. Reduced expenses by 11% and improved margin per project by 8% through standardizing formats and methods of quote / book requests and driving efficiency, creating accountability metrics, and coordinating factories, vendors, and clients. Elevated YOY sales by 18% by creating processes and execution of ability to export from US and direct from foreign factory to all projects globally Show less



Scandinavian Designs | Dania Furniture

• United States
• Furniture and Home Furnishings Manufacturing
• 100 - 200 Employee

• Logistics Manager

  • Aug 2017 - May 2018

  Directed day-to-day logistics operations by overseeing new omni-channel supply chain activities, automating order booking procedures, and integrating nationwide processes for claims and reverse logistics to realize organizational targets. Increased sales margin by 15% through acquiring new partners / vendors for e-commerce launch, utilizing EDI database for booking and updating shipments records, and training staff to meet assigned goals. Introduced efficient vendor billing processes to minimize payment time from 28 to five business days while establishing location and source for data load / verification and delivering exceptional customer service. Maintained complete accuracy through executing invoices review process and enforcing payment schedules to vendors while coordinating with legal authorities to prepare contracts. Reduced administrative costs by 45% and overall expenses by 4% through introducing supply chain model, revising / updating existing contracts while developing Master SLA and replacing outdated one for vendors. Show less



Unisource Solutions

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Project Manager

  • Aug 2016 - Apr 2017

  Supervised multiple installation projects for high-profile firms from start to completion by initiating, revising, and removing processes, handling P/L and budget with updated reporting, and assigning tasks to staff to attain company-wide objectives. Efficiently minimized freight expenses by 25% within three months while achieving over 15% customer spending by extending remarkable service and reducing response time to 24 hours from 72 hours. ▪ Appreciated by senior leadership for successfully improving order turn times by 40% and margins on orders by 7% through negotiating service / functionality, handling data swap with vendors, and enhancing processes. Show less



RH

• United States
• Design Services
• 700 & Above Employee

• Expeditor - Supply Chain

  • Dec 2010 - Aug 2016

  Oversaw various service and product projects by coordinating supply chain activities, including product development, vendors, and shipments, leading final mile logistics of delivery, and collaborating with cross-functional teams. Expanded customer base from $32M to $100M in four years by offering strategic logistic advice and maintained records on Account / Project Management, Business Development, and Supply Chain to ensure accuracy. ▪ Elevated YOY sales by 25% through successful execution of DC pickup process to allow for clients to move their own product, and preparing three full training manuals while developing online repository for documents and training material. Adhered to customs and border protection standards by monitoring historic import / export documents, updating records with legal / compliance team, and launching documents across organization in partnership with Retail Division. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Risk Operations / Priority Service Analyst

  • Sep 2005 - Dec 2010

  Loss Prevention, Service, Analysis, Risk Management. Special projects including ATM relaunch and new CC brand launch. Loss Prevention, Service, Analysis, Risk Management. Special projects including ATM relaunch and new CC brand launch.



Alexa Enterprises, INC

• Forest Park, Ohio, United States

• Assistant Manager

  • Aug 2002 - Mar 2005

  Responsible for shift leadership. P&L, production, customer service, financial review. Responsible for shift leadership. P&L, production, customer service, financial review.



CommuniCare Health Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Receptionist

  • Jun 2000 - Jun 2002

  Front desk support, Resident banking, administrative tasks. Front desk support, Resident banking, administrative tasks.