Experience

Monticello Motor Club

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Concierge

  • Feb 2021 - Present

  I’m the point of contact for all 600-plus high-profiled members of the luxurious private race track; including assisting members in arranging each track visit for themselves and their guests. I also organize and implement over 20 MMC member races every season. I’m the point of contact for all 600-plus high-profiled members of the luxurious private race track; including assisting members in arranging each track visit for themselves and their guests. I also organize and implement over 20 MMC member races every season.



M&T Bank

• United States
• Financial Services
• 700 & Above Employee

• Senior Service Associate

  • Oct 2020 - Feb 2021



Resorts World Catskills

• Entertainment Providers
• 200 - 300 Employee

• Central Reservations Shift Manager

  • Dec 2017 - Oct 2020

  I ensure that all reservations made on a daily basis are complete and accurate. That involves informing/updating PBX Agents on current hotel status as well as all promotional events and giveaways. As Shift Manager, I'm responsible for interviewing/hire, train, schedule and submit payroll for all 30 PBX Agents in department. Lastly, I book car services, enter room reservations, and RSVP into tournaments/promotional events for all Player Development’s high rollers. I ensure that all reservations made on a daily basis are complete and accurate. That involves informing/updating PBX Agents on current hotel status as well as all promotional events and giveaways. As Shift Manager, I'm responsible for interviewing/hire, train, schedule and submit payroll for all 30 PBX Agents in department. Lastly, I book car services, enter room reservations, and RSVP into tournaments/promotional events for all Player Development’s high rollers.



Monticello Motor Club

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Concierge

  • Mar 2015 - Dec 2017

  I was the point of contact for all 400-plus high-profiled members of the luxurious private race track; including assisting members in arranging each track visit. I was responsible for organizing and implementing over 20 MMC member races every season. Lastly, I 'amazed and delighted' members/guests on a daily basis. I was the point of contact for all 400-plus high-profiled members of the luxurious private race track; including assisting members in arranging each track visit. I was responsible for organizing and implementing over 20 MMC member races every season. Lastly, I 'amazed and delighted' members/guests on a daily basis.



Dimensional Worldwide Inc.

• United States
• Events Services
• 1 - 100 Employee

• Account Manager

  • Oct 2013 - Dec 2014

  I was responsible for coordinating and managing respective clients’ three-dimensional exhibits at various trade shows, auto shows and specialized events; with costs ranging up to $210,000. Working with companies including Ferrari, Maserati, and Mercedes-Benz, I made sure each exhibit met their high expectations and level of class. It was my roll to create the budgets, make sure all exhibit components were reserved, ensure the necessary amount of labor was scheduled, and the invoice was sent out following the conclusion of each event. As an Account Manager, my most important job was to build and maintain the relationship with the client, as well as any other outside creative agencies which were involved. Show less



Monticello Casino and Raceway

• Cage Supervisor

  • Feb 2013 - Oct 2013

  My responsibility was to oversee the daily operations of the Cage Department of Monticello Casino. This included opening/closing out cage cashiers, issuing money to other departments, inserting cash into electronic pay-out terminals located around the gaming floor, and resolve all customer issues related to the department. From time to time, I also looked over and modified the work schedule for the Cage Manager.

• Main Banker

  • Oct 2011 - Jan 2013

  I was responsible and accountable for the complete operation of the vault. This entailed keeping accurate control over casino funds, maintaining adequate CRK cassette inventory, and review all cage activities with Cage Supervisor.



New York Jets

• Spectator Sports
• 400 - 500 Employee

• Events & Game Day Intern

  • Apr 2012 - Feb 2013

  I assisted in the set-up and implementation of all New York Jets special events and home football games. This included organizing VIP locations, monitoring Jets Fest, and supervising the distribution of special give-a-ways to fans. I assisted in the set-up and implementation of all New York Jets special events and home football games. This included organizing VIP locations, monitoring Jets Fest, and supervising the distribution of special give-a-ways to fans.



Roger Dean Chevrolet Stadium

• United States
• Spectator Sports
• 1 - 100 Employee

• Stadium Operations and Events Assistant

  • Jan 2011 - Sep 2011

  I assisted the Stadium Event & Operations Manager in running all aspects of stadium operations. This included scheduling and supervising a part-time staff of 80+ individuals; reconcile revenue from parking, programs, and concourse entertainment. I also sold sponsorships and ticket packages for the Florida State League season. I assisted the Stadium Event & Operations Manager in running all aspects of stadium operations. This included scheduling and supervising a part-time staff of 80+ individuals; reconcile revenue from parking, programs, and concourse entertainment. I also sold sponsorships and ticket packages for the Florida State League season.



Monticello Casino and Raceway

• Monticello, N.Y.

• Cage Supervisor

  • Sep 2010 - Dec 2010

  My responsibility was to oversee the daily operations of the Cage Department of the casino. This included opening/closing out cage cashiers, issuing money to other departments, inserting cash into electronic pay-out terminals located around the gaming floor, and resolve all customer issues related to the department. From time to time, I also looked over and modify the work schedule for the Cage Manager. My responsibility was to oversee the daily operations of the Cage Department of the casino. This included opening/closing out cage cashiers, issuing money to other departments, inserting cash into electronic pay-out terminals located around the gaming floor, and resolve all customer issues related to the department. From time to time, I also looked over and modify the work schedule for the Cage Manager.



New York Jets

• Spectator Sports
• 400 - 500 Employee

• Market Researcher

  • Sep 2009 - Jan 2010

  I acted as a representative for the organization at every home game for the 2009-2010 NFL season. I would conduct fan market surveys, review concession areas to ensure high management standards, and oversee placement of paid advertisement displays throughout Giants Stadium. I acted as a representative for the organization at every home game for the 2009-2010 NFL season. I would conduct fan market surveys, review concession areas to ensure high management standards, and oversee placement of paid advertisement displays throughout Giants Stadium.



Monticello Casino and Raceway

• Monticello, N.Y.

• Cage Cashier

  • Jan 2007 - Dec 2009

  I performed cash pay-outs that averaged $40,000 daily on the gaming floor. I performed cash pay-outs that averaged $40,000 daily on the gaming floor.