Experience

Dekalb County Fire Rescue Department

• United States
• 1 - 100 Employee

• Recruit

  • Mar 2021 - Present



State Farm

• United States
• Insurance
• 700 & Above Employee

• Account Manager

  • Jan 2020 - Sep 2020

  • Reaching out to potential customers acquired by the agency through internet lead providers to meet their requested insurance needs. This includes reviewing personal customer information and claim history in order to confirm eligibility and provide pricing information. • Writing personal lines insurance policies for eligible customers and continuing to provide customer service throughout the duration of that policy. • Contacting previous State Farm customers in an attempt to reacquire business by providing updated competitive pricing. • Assisting current customers in risk management and insurance portfolio growth through risk analysis. • Advising and providing assistance to existing customers in the claim filing process. • Providing customer support to existing clientele as needed. Show less



Larrys Giant Subs

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Shop Manager

  • May 2009 - Jan 2020

  • Inventory forecasting and management. • Developed and refined excellent customer facing skills from daily interactions with customers and employees. • Hired, trained, and developed all new employees. • Responsible for coordination and delivery of catering orders. • Performed daily, weekly, and monthly accounting reports. • Responsible for managing all vendor relationships and seeking new vendor opportunities where available. • Managed and created weekly schedules for all staff members. • Worked with staff to manage and develop social media presence. Show less



Wilsons Limited

• Jacksonville, Florida, United States

• Private Event Coordinator

  • Sep 2005 - Jan 2020

  • Managed floral coordination at private events. • Lead teams of up to 6 members in event setup and breakdown. • Filed company documents including contracts and business receipts. • Provided in-office customer support when not performing onsite event duties. • Handled face to face customer support and service of on-site of events. • Continued working relationship throughout general management position at Larry’s Giant Subs. • Managed floral coordination at private events. • Lead teams of up to 6 members in event setup and breakdown. • Filed company documents including contracts and business receipts. • Provided in-office customer support when not performing onsite event duties. • Handled face to face customer support and service of on-site of events. • Continued working relationship throughout general management position at Larry’s Giant Subs.



Amazon Logistics

• United States
• 700 & Above Employee

• Yard Specialist

  • Nov 2017 - Apr 2018