Experience

First PREMIER Bank/PREMIER Bankcard

• Financial Services
• 700 & Above Employee

• Information Technology Desktop Support

  • Mar 2013 - Present

  • Support and maintain 440 Windows 10 PCs at Watertown, SD call center• Utilize Altiris to push software and updates• Telecom experience: running & terminating wire• Configure iPhones & Android phones for Exchange email sync• Experience patching cables in the data center • Support and maintain 440 Windows 10 PCs at Watertown, SD call center• Utilize Altiris to push software and updates• Telecom experience: running & terminating wire• Configure iPhones & Android phones for Exchange email sync• Experience patching cables in the data center



Sanford Health

• Hospitals and Health Care
• 700 & Above Employee

• Information Technology System Administrator

  • Jun 2009 - Mar 2013

  • Responsible for standardizing software installations and their configuration • Provide direction and support for PC techs in regards to configuration settings for hardware and software; Configure GPOs and utilize Active Directory• Install and maintain VOIP phones • Responsible for standardizing software installations and their configuration • Provide direction and support for PC techs in regards to configuration settings for hardware and software; Configure GPOs and utilize Active Directory• Install and maintain VOIP phones



Daktronics

• United States
• Manufacturing
• 700 & Above Employee

• Help Desk Technician

  • Oct 2008 - Apr 2009

  • Assist users remotely over the phone to troubleshoot/resolve PC issues • Assist users remotely over the phone to troubleshoot/resolve PC issues