Dustin Laufenberg

Licensed Realtor at MHB Real Estate
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madison Area

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Licensed Realtor
      • Oct 2020 - Present

    • Director Of Sales
      • Apr 2018 - Oct 2020

      ▪ Responsible for hotel revenue and occupancy and defined yield management strategies by transient, group rooms, and meeting room rentals▪ Identifying downtown Tucson market trends and partnership opportunities that optimize hotel occupancy and revenue▪ Prospects, contracts, and develops sales targets for key corporate accounts – mining, aerospace, university, and government▪ Actively participates in sales presentations and property tours▪ Conducts/participating weekly strategic revenue and leadership meetings while leading, training, and developing sales team members▪ Reviewing and approving all proposals, contracts, and banquet event orders prior to sales team sending to client Show less

    • Opening Executive Meetings Manager
      • Aug 2017 - Apr 2018

      ▪ Identified new business that fit sales parameters by using a wide variety of means/tools▪ Solicited new accounts and developed relationships with existing accounts▪ Negotiated group business that met or exceeded hotel revenue goals▪ Created and executed sales agreements for catering and group clients▪ Outreached via phone to targeted markets▪ Maintained accurate and detailed information in SalesPro▪ Followed proper group/event management procedures for execution to include, but not limited to, BEO creation, resume communication, amenity/VIP designation, and room block management▪ Produced accurate contracts, banquet/catering event orders, and resumes within time frame set by hotel▪ Responded to all leads and RFPS within 24 hours▪ Effectively completed required monthly sales activities Show less

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Group Sales Assistant
      • Oct 2016 - May 2017

      ▪ Directly assisted two large group sales managers and one small group sales manager▪ Prepared contracts, proposals, and addendums for all managers in a timely manner▪ Answered and directed sales leads to the appropriate sales managers▪ Organized custom site visits with potential business clients and outlets within the resort▪ Effectively multitasked various projects within deadlines set by managers▪ Responsible for running multiple reports on revenue goals and month-end closures from various computer systems,such as ISAC, Galaxy, and Microsoft Excel Show less

    • Group Account Coordinator
      • Sep 2015 - Oct 2016

      ▪ Coordinated reservations, room blocks, and billing for small and large groups while maintaining The Phoenician’s Five Diamond, Four Star standard of service▪ Responsible for meeting with clients to properly allocate charges to their respective group or individual accounts▪ Ensured all rooming needs are met and all billing patterns are correctly created▪ Collected all required receipts from all retail outlets, food and beverage, and vendor charges for the final invoice▪ Created and managed websites for attendees to secure reservations▪ Answered all questions from attendees on rooming and housing needs▪ Worked directly with clients to provide housing and registration support with email communication, conferencecalls, and site visits▪ Proficient in navigating and utilizing multiple software databases for reservation management Show less

    • Banquet Setup, Pool Attendant and Hike Lead
      • Dec 2014 - Sep 2015

      Assembled the resort’s conference halls and ballrooms for events and conferences▪ Catered to swift and spontaneous takedown and setup demands of banquets and conferences▪ Oversaw the enjoyable environment of the resort’s multiuse pool area▪ Lead both experienced and inexperienced hikers up Camelback Mountain in a safe, fun, and educational manner▪ Facilitated a comprehensive and quality customer service approach to diverse groups of guests

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Wrangler
      • May 2010 - Sep 2014

      *Seasonal Summers of 2010, 2012 & 2014* Supervised and executed equestrian operations for a dude ranch ▪ Managed and facilitated equine activities for guests while maintaining a quality presentation of equine facilities ▪ Received and hosted hundreds of commercial and leisure guests *Seasonal Summers of 2010, 2012 & 2014* Supervised and executed equestrian operations for a dude ranch ▪ Managed and facilitated equine activities for guests while maintaining a quality presentation of equine facilities ▪ Received and hosted hundreds of commercial and leisure guests

Education

  • Southwest Wisconsin Technical College
    Technical Degree, Electrical and Power Transmission Installation/Installer, General
    2010 - 2011
  • Madison Area Technical College
    General Studies
    2008 - 2010

Community

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