Dustie Zeigler Hewitt

Manager at The Regional Medical Center
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Contact Information
us****@****om
(386) 825-5501
Location
Columbia

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Experience

    • Hospitals and Health Care
    • 200 - 300 Employee
    • Manager
      • Aug 2013 - Present

      Orangeburg SC • Direct and manage areas of responsibility, including direction and supervision of on-site staff. • Case management for all patient going through the process of applying for Medicaid and Disability. • Represent the patient in all aspects to ensure approval of Medicaid and Disability. • Responsible for affecting ongoing quality, productivity, and efficiency through leadership and support. • Monitor and oversee of daily operational duties and ensured that all employees adhere… Show more • Direct and manage areas of responsibility, including direction and supervision of on-site staff. • Case management for all patient going through the process of applying for Medicaid and Disability. • Represent the patient in all aspects to ensure approval of Medicaid and Disability. • Responsible for affecting ongoing quality, productivity, and efficiency through leadership and support. • Monitor and oversee of daily operational duties and ensured that all employees adhere to all operational policies and procedures. • Maintain staff work schedules on a monthly basis. • Ensure workflow was consistent and submitted in timely manner. • Monitored for adherence of established procedures and guidelines to ensure proper screening, processing, managing and assistance of patients referred. • Monitor and evaluated the total processing and operation structure of uninsured patient accounts from admissions through reimbursement. • Load all health insurance information into patients’ encounters. (Medicaid, Medicare, Private Ins etc.) • Provided self-pay patients the assistance through Medicaid, Charity, Crime Victim Applications, and Cobra. • Act as an alternate liaison to hospital staff/management • Respond to daily questions and concerns raised by the hospital staff/management in a timely manner. • Ensure that communication lines with hospital executives are always open to address performance. • Attend and conduct all meetings and interaction with hospital management and revenue cycle team. • Act as liaison between government agencies such as Medicaid and Social Security Administration. • Responsible for all charity encounters given to patient through an audit process. • Run reports to show productivity by all employees on a weekly basis and submit report to upper management. • Conduct a screening process for all patients to assist with medical bills. • Develop procedures for Charity and Medicaid process. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Unit Clerk
      • May 2011 - Aug 2013

      Orangeburg South Carolina Upon admission making sure all residents diagnosis are properly entered in computer and on resident chart.Receive and return all calls and messages that deal with unit clerk/medical record department on a daily basis. Responsible for maintenance of both active and closed medical records. Prepare folders upon admission for all new residents in the absence of the Admission Nurse Collect, assemble, check and file medical information at each nursing station to include but not limited to:… Show more Upon admission making sure all residents diagnosis are properly entered in computer and on resident chart.Receive and return all calls and messages that deal with unit clerk/medical record department on a daily basis. Responsible for maintenance of both active and closed medical records. Prepare folders upon admission for all new residents in the absence of the Admission Nurse Collect, assemble, check and file medical information at each nursing station to include but not limited to: physicians’ orders, treatment sheets, lab work, etc. Retrieve medical records as requested my authorized personnel (i.e., physicians, nurses, government agencies and family members with proper POA paperwork.)Assure medical records taken from the department are signed out and signed in upon return to the department. Thin active medical records regularly as per state and federal regulations. Ensure there is an adequate supply of forms on each nursing unit. Track yearly history and physical for each resident to ensure completion. Acts as a liaison between PACE and medical center to ensure PACE residents records are properly completed. Gather information needed to renew facility licenses and maintain all contract renewals. Keep evacuation information current for all licenses.Complete Morning Report for all residents’ admission and discharges within a 24 hour period for all employee. Fill in for receptionist at the Health Center when needed. Maintain destruction log for closed out records that are older than the 10 year requirement by law. Maintain burial/removal/transmit permits for DHEC through the Vital Record Office. Keep many documents up to date on Microsoft Excel including flu shots, pneumonia shots, on all residents’ short term and long term.Keep track of all data for nursing CPR classes and licenses. Complete a discharge summary for every resident that leaves the facility. Complete all other duties that are assigned by Administrator and Director of Nursing. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Unit Clerk
      • Jan 2010 - May 2013

      Aiken, SC Upon admission making sure all residents diagnosis are properly entered in computer and on resident chart • Responsibilities; 8 times a month commute to 10-12 doctor offices to get orders signed for patients. Including physician telephone orders, physician orders, DNR’s, Physical, Speech, and Occupational Therapy consents, and Notes from attending Physicians. • Responsible for 3 different units. (Rehab, Long Term and Short Term, and Dementia/Long Term Units) Restocked forms for LPN’s… Show more Upon admission making sure all residents diagnosis are properly entered in computer and on resident chart • Responsibilities; 8 times a month commute to 10-12 doctor offices to get orders signed for patients. Including physician telephone orders, physician orders, DNR’s, Physical, Speech, and Occupational Therapy consents, and Notes from attending Physicians. • Responsible for 3 different units. (Rehab, Long Term and Short Term, and Dementia/Long Term Units) Restocked forms for LPN’s and RN’s such as vital signs, body audits, weekly nursing summaries, team reports, admission and readmission packets. • Organized monthly Physician Orders up to 132 residents for different doctors. • Responsible for Health Quest Pharmacy to get all physician telephone orders and prescriptions twice a day. • Organized 132 residents’ medical chart. Responsible for thinning and making sure the paperwork is in the correct tabs. • Admit and Readmit residents that were either discharged from hospital or home. • In charge of monthly and quarterly utilization review luncheons for all head department personnel and doctors. • Daily Medicare meetings with Aegis Therapy. Responsible for making sure all diagnosis codes matched resident information for billing purposes for Medicare Part A, Part B, and for Private Pay. • Responsible for adding diagnosis codes and making sure unit managers either resolved or d/c codes for billing purposes. • Responsible once a month to make body audit and weekly nursing schedules for CNA’s on each unit. Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • Vault Teller
      • Jun 2007 - Feb 2011

      Edisto Island, SC • Responsible for making large deposits from restaurants and businesses. • Money orders. • Checking and saving deposits from customers. • Responsible for making customer loan payments. • As vault teller responsible for having large sums of money organized and in correct areas. Submitting and receiving large money orders to and from the Federal Reserve once a week. • Responsible of making sure 3 or more tellers had the correct amount of money in drawers. • Responsible for… Show more • Responsible for making large deposits from restaurants and businesses. • Money orders. • Checking and saving deposits from customers. • Responsible for making customer loan payments. • As vault teller responsible for having large sums of money organized and in correct areas. Submitting and receiving large money orders to and from the Federal Reserve once a week. • Responsible of making sure 3 or more tellers had the correct amount of money in drawers. • Responsible for counting down the vault twice a day. • Responsible for scanning deposits with Smart Source machine to the main branch of Enterprise Bank of South Carolina. • Responsible for all credit card payments within Enterprise Bank of South Carolina. • Customer skills in person and over the phone. • Educated on the Federal Deposit Insurance Corporation Show less

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