Frontend Manager

• Oct 2023 - Present

Web Developer ( Data Analyst )

• Jan 2021 - Jun 2021

• Engineered an online certification webpage, personalizing certificates for clients, resulting in a 60% reduction in processing time and increasing customer satisfaction by 25% • Implemented SEO tactics including keyword optimization & image processing, leading to a 70% increase in organic traffic to the website • Conducted customer data analysis and generated insights that led to a 50% increase in customer retention through the implementation of loyalty programs and personalized offers • Led cross-functional teams for website updates and feature, resulting in a 30% reduction in project timelines without compromising quality • Thrived in a fast-paced environment by collaborating effectively within operation and project teams, maintaining a 100% taskcompletion rate Show less

Data Analyst

• Feb 2018 - Dec 2020

Managed data validation and reconciliation for 30+ monthly and quarterly reports, ensuring accuracy and completeness in support of Business reviews • Enhanced data accessibility by organizing and maintaining team data repositories, resulting in a 25% increase in data accessibility • Curated 100+ specialized reports using Excel, BI tools (Qlikview, Tableau, Power BI), and programming languages (Python, R, SQL), aligning them with requester instructions • Improved report effectiveness by translating requirements to meet target audience needs, resulting in a 15% increase in report effectiveness. • Developed, deployed, and maintained 50+ Tableau reports, optimizing data visualization efficiency by 30% • Increased data processing speed by 25% through advanced Excel techniques when handling large datasets • Achieved a 20% improvement in data retrieval efficiency by utilizing SQL to extract data from databases • Demonstrated strong problem-solving, prioritization, and interpersonal skills with a 95% satisfaction rate from end users, both Show less

Android SDE Development Instructor

• Dec 2018 - Jan 2019

• Created engaging, interactive programming lectures that increased student engagement by 40%, resulting in a higher course completion rate • Analyzed data from student performance assessments and identified areas for improvement in the curriculum, leading to updates that increased overall student success by 55%. • Exhibited strong leadership skills by guiding and instructing students, fostering a collaborative team environment, and improving communication abilities vital for working in a data-driven team environment. Show less