Quality Assurance Lead

• Jul 2022 - Present

Quality Engineering Automation Lead

• Jan 2022 - Jun 2022

Associate QE Lead

• Aug 2018 - Dec 2021

Senior Software Quality Engineer

• Aug 2016 - Jan 2019

Senior Software Quality Assurance Engineer

• Mar 2015 - Jul 2016

Skills Gathered: -Responsible of understanding the End to End to process of pharmacy domain and the inter-communications of the systems in the business flow, the dependencies of each system and enhance the End to End testing suit and process. - Involved in communication and partnering with internal QA teams, - Resource management to increase productivity and efficiency - Responsible of knowledge transfers among the team members on new requirement changes and preparing necessary documentation. - Managing and guiding of the team members during the involvement of the projects. - Responsible of providing reviews for the test scripts created by the team members - Raising issues and risks to Project leads - Worked in Agile projects and has participated over 9 sprints. Show less

Software QA Engineer

• Feb 2013 - Sep 2014

With the Aetna Strategic Desktop Customer Service Portal, you get a secure gateway to Aetna’s customer service applications. This web-based tool provides a 360-degree view of your members’ data. A single screen highlights the most important plan, eligibility and coverage information, giving you the ability to maintain an active role in the customer service experience. This is a level of transparency that’s rare in the marketplace. At Aetna, we know you value access to this information and we have the confidence to share it with you.Skills gathered:- Performed a SQARB for August 2014 release- Conducting the update calls with the onsite/clients on daily and weekly basis- Proactively raising issues and risks to Offshore/Onsite Delivery Leads, Project Managers andClients.- Implementing mitigation and contingency plans.- Involve in creating Estimates for new requirements.- Set up Onsite and Offshore requirement walkthroughs for the modules- Responsible of requirement gathering/analyzing and creating test plans/test strategies and testscripts- Involved in communication and partnering with internal QA teams, external Vendors (BothQA and Dev)- Responsible of test data creation, test execution, reporting test results on daily basis.- Defect tracking and management. Show less

Associate QA Engineer

• Feb 2013 - Apr 2013

Provider offices can use Aetna Voice Advantage, our automated telephone self-service system, for a variety of administrative needs: •Checking claim status •Checking coverage and benefits •Checking to see if a precertification is required •Obtaining contact informationWith Aetna Voice Advantage, you can interact verbally with the system using voice commands or you can use touchtone - do whichever you prefer! The system allows you to choose to "hear" the information such as the patient's benefits, claim status, or precertification information, or you can have the information "faxed" to your office.Skills gathered:- Responsible of requirement gathering/analyzing and creating test plans/test strategies/testscripts/test data.- Raised ambiguous areas in Q & A sheet (Ambiguous analysis)- Responsible of test data creation, test execution, reporting test results on daily basis.- Defect tracking and management- Set up Onsite and Offshore requirement walkthroughs Show less

Associate QA Engineer

• Oct 2012 - Feb 2013

Aetna is an American managed health care company, providing a range of traditional and consumer directed health care insurance products and related services, including medical, pharmaceutical, dental, behavioral health, group life, long-term care, and disability plans, and medical management capabilities.Skilled gathered:- Responsible of requirement gathering/analyzing and creating test plans/test strategies/testscripts/test data.- Responsible of test data creation, test execution, reporting test results on daily basis.- Defect tracking and managementApplications & Technologies: Windows XP, RUMBA, Quote Rating System, Quality Center Show less

QA Associate

• Oct 2011 - Jul 2012

A member of the London Stock Exchange Group, Millennium IT is a premier technology solutions provider serving the global capital markets industry. The Company's products currently powers exchanges, depositories, brokerages and regulatory bodies in the United States, Europe, Africa and the Asia-Pacific region. Millennium IT supplies, implements and supports a suite of capital market products that include trading platforms, Smart Order Routers (SOR), surveillance, clearing and CSD Products. These products cater to trading multiple asset classes including equities, derivatives, debt, commodities, forex, structured products and exchange-traded funds.Skills Gathered:-Test Case Execution (Manual and Automation)-Log the defects-Using the VeriFix automation toolApplications & Technologies: Windows XP, Market manager, exchange Manager, System guard, Service Desk, Abacus defect tracking tool, Putty front end, VeriFix automation tool Show less

Software QA Intern

• Aug 2011 - Oct 2011

IDEAs is an online web portal to capture ideas of employees which can be streamlining to generate more business and revenue from existing accounts. One of the main objectives of IDEAs is to achieve CMMi-5 standard for the company.Employees will be able to share their ideas and thoughts with use of this software to have an innovative culture within the organization.Main functionalities:-Submit new ideas by all employees-Prioritize ideas by project managers, account managers and senior leadership-Update idea status, award bonus, award commission by account managersSeeks reports by top level managementSkills Gathered:- Responsible of requirement gathering/analyzing and creating test plans/test strategies/testscripts/test data.- Responsible of test data creation, test execution, reporting test results on daily basis.- Defect tracking and management.-Applications & Technologies: Keystone (Configuration Management tool), Chorus (Defect management tool), Microsoft Excel Show less