Experience

Urban Edge Housing Corporation

• United States
• Real Estate
• 1 - 100 Employee

• Associate Director of Community Engagement

  • Jun 2020 - Present



Action for Boston Community Development, Inc.

• Non-profit Organization Management
• 300 - 400 Employee

• Director

  • Sep 2019 - Jun 2020

  Manage operational and unique programming budgets to lead the strategic growth of several different neighborhood opportunity centers. Ensuring that the organizational policies are followed, program outcomes are met or have exceeded established goals.Spearheads organizational commitment to The Male Engagement Network, which is a coalition dedicated to building pathways to success for men of color by focusing attention and resources on social stressors that obstruct their financial health, housing stability, and mental health. Engage community and business partnerships, demonstrating a strong aptitude for effective communication, planning, fundraising, and board development.

• Operations Manager

  • May 2016 - Sep 2019

  Recruit, train, and develop a team of supervisors, case managers, interns, and volunteers to recognize the needs of our community so that they can provide exceptional customer service. Give context through real experiences that are essential for grant writing, strategic planning & development, and implementation of programs. Responsibilities include overseeing the tracking and data collection of client's information to help in the preparation of reporting to satisfy funders.

• Neighborhood Client Services Coordinator

  • Jan 2015 - Apr 2016

  Oversaw and manage the day to day services for Boston and Mystic Valley clients. These poverty alleviating programs, services, and initiatives included help to obtain health insurance through MassHealth, Supplemental Nutritional assistance, fuel assistance, utility bill advocacy, and tax preparation assistance. Participated in collaborative efforts to return $8 - $10 million to low- income households through the VITA Tax Help program and saving campaigns by ensuring taxpayers receive proper and qualifying credits.

• Case Manager II

  • Aug 2014 - Jan 2015

• Youth Service Specialist

  • Jun 2014 - Aug 2014



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Scheduler

  • Feb 2011 - Mar 2013

  • Responsible for developing associate schedules that will provide effective customer service coverage while also taking into account equitable schedules and associate availability.• Coordinate associate training by developing training calendars, tracking associate training, maintaining training supplies and inputting training data into Training Tracking.• Assist with various staffing functions such as scheduling candidate interviews, responding to applicants, ensuring completion of new hire paperwork, coordinating orientation, and setting up quarterly performance review schedules.



LensCrafters

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Production Technician

  • Feb 2011 - Mar 2013

  • Produce quality eye-wear through utilizing the Quality Manufacturing Program: selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout and blocking, making a frame pattern, edging, tinting and UV coating, grooving, hardening and drop-ball testing, safety monogramming, mounting and final inspecting.• Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars.



U.S. Economic Development Administration

• United States
• Government Administration
• 300 - 400 Employee

• Administrative Assistant

  • Jan 2010 - Jul 2010

  • Performed routine clerical tasks required in the collection, control, review, processing, and reporting of personnel and payroll data for approximately 900 employees.• Carried out employee selection and hiring functions, including processing personnel actions.• Maintained personnel files and administrative records. • Performed routine clerical tasks required in the collection, control, review, processing, and reporting of personnel and payroll data for approximately 900 employees.• Carried out employee selection and hiring functions, including processing personnel actions.• Maintained personnel files and administrative records.