Experience

Jonas Club Software

• Canada
• Software Development
• 1 - 100 Employee

• CS software Analyst

  • Apr 2018 - Present



CreateITivity Ltd.

• Canada
• Information Technology & Services

• IT Helpdesk/Project Manager

  • Mar 2012 - Jan 2018

  Supported ERP and CRM system migration and Implementation Provided Technical support and Technical writing for multiple clients Worked as a Liason between Vendors, dept. and team member Provided Business Analysis by identifying issues for clients and presenting options Provided help desk and software support Supported ERP and CRM system migration and Implementation Provided Technical support and Technical writing for multiple clients Worked as a Liason between Vendors, dept. and team member Provided Business Analysis by identifying issues for clients and presenting options Provided help desk and software support



Womens Fitness Clubs of Canada

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Project Manager

  • Sep 2015 - Jan 2017

  Lead migration of Richmond Hill location , implementation and training Assisted with operational duties, bi-weekly billing and reporting Managed IT help desk needs for all location Lead migration of Richmond Hill location , implementation and training Assisted with operational duties, bi-weekly billing and reporting Managed IT help desk needs for all location



Bell

• Canada
• Telecommunications
• 700 & Above Employee

• Tech Quality Analyst

  • Apr 2004 - Jun 2011