DURGA PRASAD PUPPALA

iOS Engineer at Aptronix Authorised Service..
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Contact Information
us****@****om
(386) 825-5501
Location
Andhra Pradesh, India, IN
Languages
  • English Limited working proficiency

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Experience

    • India
    • Retail
    • 1 - 100 Employee
    • iOS Engineer
      • Mar 2017 - Present

    • Ios service Techinan
      • Apr 2017 - Present

      I am Doing Aptronix Service Center(apple Authorized center )10). Logistics Executive (back end Role ) 1) I am Performed Overall custodian of all Spares,2) Receive spares from Apple & others ,3) inward them in Servify CRM4) issue space to technician on request via Servify CRM 5) Maintain all documentation related Via Servify CRM6) Ensure Cycle Count is Carried Out Monthly 2. My Second Role ( Technician) 1) Perform VMi (Visual/Mechanical Inspection) And Detailed Diagnostics 2) choose Correct Comp TIA Codes3) create Spare Oder Request In Servify CRM4) On spare recipt replace and provided Status On Servify CRM5) ACS (Apple Customer Support ) Chat if Required 6) Follow Apple technical New and broadcast to team 7) Follow ESD ( Electrostatic Discharge) Compliance during Reprise Note : Good customer Skills Excellent Communication And Presentation ,In Location I am performer the dual role Of service center In Location I am performer the dual role Of Myservice center& back to back best employees of the month awards in my company Show less

    • ios & Mac Hardware Technician
      • Mar 2017 - Oct 2020

      I am Doing Aptronix Service Center(apple Authorized center )10). Logistics Executive (back end Role ) 1) I am Performed Overall custodian of all Spares,2) Receive spares from Apple & others ,3) inward them in Servify CRM4) issue space to technician on request via Servify CRM 5) Maintain all documentation related Via Servify CRM6) Ensure Cycle Count is Carried Out Monthly 2. My Second Role ( Technician) 1) Perform VMi (Visual/Mechanical Inspection) And Detailed Diagnostics 2) choose Correct Comp TIA Codes3) create Spare Oder Request In Servify CRM4) On spare recipt replace and provided Status On Servify CRM5) ACS (Apple Customer Support ) Chat if Required 6) Follow Apple technical New and broadcast to team 7) Follow ESD ( Electrostatic Discharge) Compliance during Reprise Note : Good customer Skills Excellent Communication And Presentation ,In Location I am performer the dual role Of service center In Location I am performer the dual role Of service center back to back best employee award Show less

Education

  • zph high School Pedavadlapudi
    KKRM Degree Collage Duggirala, Servcie
    2006 - 2006

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