DURGA PRASAD KASAPU

Associate Product Manager at Gaana
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN
Languages
  • English Professional working proficiency
  • Telugu Native or bilingual proficiency
  • Hindi Professional working proficiency

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Bio

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Credentials

  • Technology for Product Managers
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Business Analysis for Project Managers
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Product Management: Building a Product Roadmap
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • SQL Queries Made Easy
    LinkedIn
    Jan, 2022
    - Nov, 2024

Experience

  • Gaana
    • India
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Associate Product Manager
      • Mar 2022 - Present

      Works in Subscriptions Domain and looks into User experience, User flows, Pricing, Trials, Upgrade rate, Renewal rate , Customer Success and Product Marketing through SMS, Email, Push, Inapp, Whatsapp channels. Works in Subscriptions Domain and looks into User experience, User flows, Pricing, Trials, Upgrade rate, Renewal rate , Customer Success and Product Marketing through SMS, Email, Push, Inapp, Whatsapp channels.

  • Praja App
    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Product Manager
      • Nov 2021 - Jan 2022

      Revamped the User On boarding process to reduce the friction by adding new method to Login, thus Increased the OKR of User conversions by 12%Collaborated with multiple teams to design, Build, Test and release the “Follow Contacts” feature to improve Network effect and reduce D1 Uninstall rate by 15%Developed an End to End Application on a low code platform using SQL as an Internal APP for Operations team and on boarded 50,000+ Agents Conducted Business Research on Parameters like cost, Delivery Rates, Customer Support etc.. to finalise the Integration Partner for “Notifications”

  • EPIKInDiFi
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Summer Intern (PPO Offered)
      • Jun 2021 - Aug 2021

      Conceptualized and Launched an Internal Enterprise community Platform integrating with Microsoft Teams and trained 200+ Employees over the UsageHas Setup Jira Automation to SharePoint and developed an Responsive ticket logging mechanism using Power AppsDeveloped Automated Flows using Robotic Process Automation(RPA) and Mapped the end to end Business Process flow of the Company Conceptualized and Launched an Internal Enterprise community Platform integrating with Microsoft Teams and trained 200+ Employees over the UsageHas Setup Jira Automation to SharePoint and developed an Responsive ticket logging mechanism using Power AppsDeveloped Automated Flows using Robotic Process Automation(RPA) and Mapped the end to end Business Process flow of the Company

  • Tata Consultancy Services
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Systems Engineer, Product Owner (Client Relations)
      • Dec 2017 - Oct 2020

      Supported and Developed the Critical Supply chain application which is present in 150 Plants across the Globe with 3000+ Business UsersPerformed RCA and Collaborated with Product Managers, Business users to develop, test and launch various features based on the RequirementsOwned the Client Relations, Issue Resolution on SLA basis and Lead the team of 5 Members from OffshoreResolved 820 Business tickets & created 70+ Knowledge Articles to improve the Knowledge Base, Mentored and Imparted Trainings to New Joiners

  • Geosis technologies
    • Apprenticeship
      • May 2016 - Jun 2016

      • Collected the live Geo spatial and attribute data of Beggars in Visakhapatnam city with special reference to Mobile GIS and analysed the various socioeconomic factors to find out the underlying root cause of Begging. • Collected the live Geo spatial and attribute data of Beggars in Visakhapatnam city with special reference to Mobile GIS and analysed the various socioeconomic factors to find out the underlying root cause of Begging.

Education

  • Indian Institute of Foreign Trade
    Master of Business Administration - MBA, International Business
    2020 - 2022
  • Andhra University
    Bachelor's degree, Geoinformatics
    2013 - 2017
  • Narayana Junior College - India
    Intermediate, science
    2011 - 2013

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