Experience

Koteks Viscofan

• Serbia
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer Service Assistant

  • May 2020 - Present

  - Process customer orders on a daily basis using internal confirmation rules- Ensure customer orders are delivered on time and communicate to customer if there is a delay- Manage customer expectations and dialogue in a professional and positive manner, driving a positive experience for all customers- Prepare export documentation, credit notes, delivery notes, etc. - Use SAP system on a daily basis- Other duties as assigned by Logistics Manager- Interact with internal areas including Sales, Production Planning, Warehouse Department, Technical Service Department, Research and Development Department, and Accounting- Ability to multi-task and work in a fast paced environment- Work independently and excellent time management Show less

• Product Assurance Assistant

  • Jul 2019 - May 2020

• Operator in Converting Depart

  • Dec 2017 - Jul 2019



Sandoria d.o

• Novi Sad, Vojvodina, Serbia

• Call Agent

  • Nov 2012 - Dec 2017