Dung Truong
Localization Manager at Babylon- Claim this Profile
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English Full professional proficiency
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Vietnamese Native or bilingual proficiency
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Spanish Limited working proficiency
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Farsi Limited working proficiency
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German Elementary proficiency
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French Elementary proficiency
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Sanskrit Elementary proficiency
Topline Score
Bio
Dr. Paul Thomas
I worked alongside Dung for several years at Babylon, where she was responsible for localising the AI models for our symptom checker across 14 different regions and many languages. Her ability to manage such a huge range of work, from minor but urgent tasks to major, highly complex overhauls was always astonishing to me. Her attention to detail and ability to collaborate with a wide range of stakeholders, as well as keep a firm grasp on the user's needs in the midst of a highly technical landscape such as clinical AI is unparalleled. Aside from her skill in localisation and translation, she is also highly professional, well organised and a lovely, lovely person. She will be a huge asset to any team!
NZISABIRA Briand
I had the pleasure of working with Dung for almost 2 years and during that time, i was consistently impressed with dedication, teamwork and the ability to teach others. She has a flair for communication and can succinctly and effectively convey difficult ideas in a way that anyone can grasp them. In addition, Dung is a very organized and productive worker, she consistently meets deadlines and is always willing to go extra mile.
Dr. Paul Thomas
I worked alongside Dung for several years at Babylon, where she was responsible for localising the AI models for our symptom checker across 14 different regions and many languages. Her ability to manage such a huge range of work, from minor but urgent tasks to major, highly complex overhauls was always astonishing to me. Her attention to detail and ability to collaborate with a wide range of stakeholders, as well as keep a firm grasp on the user's needs in the midst of a highly technical landscape such as clinical AI is unparalleled. Aside from her skill in localisation and translation, she is also highly professional, well organised and a lovely, lovely person. She will be a huge asset to any team!
NZISABIRA Briand
I had the pleasure of working with Dung for almost 2 years and during that time, i was consistently impressed with dedication, teamwork and the ability to teach others. She has a flair for communication and can succinctly and effectively convey difficult ideas in a way that anyone can grasp them. In addition, Dung is a very organized and productive worker, she consistently meets deadlines and is always willing to go extra mile.
Dr. Paul Thomas
I worked alongside Dung for several years at Babylon, where she was responsible for localising the AI models for our symptom checker across 14 different regions and many languages. Her ability to manage such a huge range of work, from minor but urgent tasks to major, highly complex overhauls was always astonishing to me. Her attention to detail and ability to collaborate with a wide range of stakeholders, as well as keep a firm grasp on the user's needs in the midst of a highly technical landscape such as clinical AI is unparalleled. Aside from her skill in localisation and translation, she is also highly professional, well organised and a lovely, lovely person. She will be a huge asset to any team!
NZISABIRA Briand
I had the pleasure of working with Dung for almost 2 years and during that time, i was consistently impressed with dedication, teamwork and the ability to teach others. She has a flair for communication and can succinctly and effectively convey difficult ideas in a way that anyone can grasp them. In addition, Dung is a very organized and productive worker, she consistently meets deadlines and is always willing to go extra mile.
Dr. Paul Thomas
I worked alongside Dung for several years at Babylon, where she was responsible for localising the AI models for our symptom checker across 14 different regions and many languages. Her ability to manage such a huge range of work, from minor but urgent tasks to major, highly complex overhauls was always astonishing to me. Her attention to detail and ability to collaborate with a wide range of stakeholders, as well as keep a firm grasp on the user's needs in the midst of a highly technical landscape such as clinical AI is unparalleled. Aside from her skill in localisation and translation, she is also highly professional, well organised and a lovely, lovely person. She will be a huge asset to any team!
NZISABIRA Briand
I had the pleasure of working with Dung for almost 2 years and during that time, i was consistently impressed with dedication, teamwork and the ability to teach others. She has a flair for communication and can succinctly and effectively convey difficult ideas in a way that anyone can grasp them. In addition, Dung is a very organized and productive worker, she consistently meets deadlines and is always willing to go extra mile.
Credentials
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Creating API Documentation
LinkedIn LearnSep, 2023- Nov, 2024 -
Agile Project Management Professional Certificate
University of MarylandJan, 2021- Nov, 2024 -
Introduction to Content Design
Government Digital ServiceMay, 2020- Nov, 2024 -
Internationalization and Localization - Professional Certificate
University of WashingtonApr, 2020- Nov, 2024 -
CPD level 3 in Criminal Procedures
Oplex CareersJan, 2017- Nov, 2024 -
Certificate in Technical Communicator (tekom)
tekom DeutschlandApr, 2022- Nov, 2024
Experience
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eMed Healthcare UK
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United Kingdom
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Hospitals and Health Care
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100 - 200 Employee
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Localization Manager
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Aug 2019 - Present
- Manage Localisation and Translation Projects for Babylon’s patient-facing products such as Symptom Checker, Health Check, Chronic Care management app as well as educational and marketing materials in APAC, EMEA, and AMER regions. Outstanding projects: + Localisation of Symptom checker and Health check for Pulse by Prudential app, available in 10 APAC countries + Localisation of Symptom Checker at Health Centres for Babyl, available in Rwanda + Localisation of Symptom Checker for AI OI by PSI Viet Nam, available in Viet Nam + Localisation of Symptom Checker for TELUS Health MyCare, available in Canada - Manage, configure, and troubleshoot Babylon’s TMS (XTM, Lokalise, Phrase) and CMS (Kontent.ai) - Improve localisation processes, focusing on quality improvement, streamlining tasks and cost-cutting - Coordinate with internal cross-functional teams to synchronise the localisation process with the software development cycle - Liaise, develop and maintain relationships with external language service providers - Oversee the development, implementation and maintenance of linguistic assets (terminology database and localisation style guidelines) - Perform localisation QA through UAT and pair testing with a focus on linguistic and cultural issues - Bridge the cultural communication gap between Babylon and clients to ensure projects are delivered on time and meet expectations - Use Jira and Confluence on a daily basis to manage language localisation activities and document processes Show less
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24-7 Language Services Ltd
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United Kingdom
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Translation and Localization
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1 - 100 Employee
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Legal Interpreter & translator
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2017 - 2019
- Vietnamese legal interpreter: interpreted for Immigration Caseworkers/ Solicitors/ Barristers/ at Detention centres, Law firms, Home Office and Immigration Tribunals. I worked with refugees, asylum seekers and victims of human trafficking, both adults and minors. - Vietnamese medical interpreter for the NHS: interpreted for clinicians and healthcare specialists in casual healthcare settings, as well as mental health assessments, psychiatric evaluations and various types of post trauma therapy. Show less
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TANNER Vietnam Ltd
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Germany
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IT Services and IT Consulting
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1 - 100 Employee
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Translator
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Mar 2017 - May 2018
- Translated technical, medical related, marketing and/or training documents, industrial portals, labor agreements and/or contracts from English to Vietnamese and vice versa.
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Team Assistant
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Aug 2016 - Feb 2017
- Edited translated documents (technical, medical, marketing and training documents, industrial portals, labour agreements and contracts) using SDL Trados, MS Office- Collaborated with external LSP and freelancers to ensure the projects are delivered on time, with high quality- Managed and provided training to stakeholders on internal TMS- Recruited freelance translators, interpreters, designers and subject experts for project delivery- Maintained the technical terminologies database within SDL Trados Show less
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Ho Chi Minh University of Social Sciences and Humanities (USSH)
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Education Administration Programs
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1 - 100 Employee
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Program Coordinator, Department of Spanish Literature and Linguistics
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Mar 2017 - Apr 2017
- Oversaw the implementation of the new Educational Quality Assurance for the department’s academic programs according to the framework of ASEAN University Network on Quality Assurance (AUN-QA) - Managed the Library University Spanish Centre: selected, developed and classified library resources, answered reader’s enquiries, assisted readers to use library resources and supported freshman and sophomore students in specific subjects where appropriate. - Oversaw the implementation of the new Educational Quality Assurance for the department’s academic programs according to the framework of ASEAN University Network on Quality Assurance (AUN-QA) - Managed the Library University Spanish Centre: selected, developed and classified library resources, answered reader’s enquiries, assisted readers to use library resources and supported freshman and sophomore students in specific subjects where appropriate.
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Education
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University of York
Master of Science - MS, Computer Science with Artificial Intelligence -
University of Strasbourg
Master of Arts - MA, Technical Communication and Localization -
UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES (USSH)
Bachelor of Arts (B.A.), Spanish Linguistics and Literature -
University Of Economics Ho Chi Minh City
Accounting certificate, Accounting and Finance -
Le Hong Phong High School For The Gifted, HCMC, Vietnam
Highschool for the Gifted, Specialized in Mathematics, Chemistry and Biology