Dung Nguyen (Annie)

Service Desk Manager at TrueCommerce
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City Metropolitan Area, VN
Languages
  • English Professional working proficiency

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Credentials

  • Harvard ManagaMentor - Coaching
    Harvard Business Publishing
    Oct, 2017
    - Nov, 2024
  • Harvard ManagaMentor - Negotiating
    Harvard Business Publishing
    Aug, 2017
    - Nov, 2024
  • Harvard ManagaMentor - Feedback Essentials
    Harvard Business Publishing
    Apr, 2017
    - Nov, 2024
  • Harvard ManagaMentor - Difficult Interactions
    Harvard Business Publishing
    Oct, 2016
    - Nov, 2024
  • Harvard ManagaMentor - Time Management
    Harvard Business Publishing
    Sep, 2016
    - Nov, 2024
  • Harvard ManagaMentor - Team Management
    Harvard Business Publishing
    Aug, 2016
    - Nov, 2024
  • Toefl IBT
    -
  • Toeic Test
    -

Experience

  • TrueCommerce
    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Service Desk Manager
      • May 2022 - Present

  • Wall Street English Vietnam
    • Vietnam
    • Education Administration Programs
    • 100 - 200 Employee
      • Jun 2020 - Nov 2021

      • Jun 2019 - Jun 2020

      • Apr 2017 - May 2019

      • Jul 2016 - Apr 2017

      • Dec 2015 - Jul 2016

  • American Top JSC
    • Ho Chi Minh City
    • Academic Advisor
      • May 2014 - Jun 2015

  • Epinion
    • Denmark
    • Business Consulting and Services
    • 100 - 200 Employee
    • Freelance Translator
      • Aug 2013 - Dec 2014

  • Ngân hàng TMCP Đông Nam Á - SEABANK
    • Vietnam
    • Banking
    • 300 - 400 Employee
    • Relationship Officer
      • Sep 2013 - Mar 2014

  • Citi
    • United States
    • Financial Services
    • 700 & Above Employee
    • Universal Banker
      • Aug 2012 - Jul 2013

      My job is generating sales revenue, creating and maitaining good relationship with prospective customers, as well as old customers. Through understanding their needs, I will sell approriate products offered by the bank such as cards, loans, banking accounts with associated add-on products like insurance for customers. Besides that, I also help customers with some matters related to banking systems. My job is generating sales revenue, creating and maitaining good relationship with prospective customers, as well as old customers. Through understanding their needs, I will sell approriate products offered by the bank such as cards, loans, banking accounts with associated add-on products like insurance for customers. Besides that, I also help customers with some matters related to banking systems.

Education

  • Foreign Trade University
    Bachelor's degree, International Business
  • Vietnam USA Society
    Toefl iBT, 100
    2010 - 2013
  • Vietnam USA Society
    Toeic Certificate
    2008 - 2011

Community

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