Experience

Distinct Cremations

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Interim Partnership Director

  • Dec 2021 - Present

  Major Responsibilities;I am overseeing and monitoring identification, launch and management of new partners to grow third party distribution of cremation services whilst delivering At Need and Pre Need direct cremation services to funeral industry within a new division of Westerleigh Group. I assist in execution of new processes and procedures for FCA authorisation of business.Key Deliverables;• Expanded an initial three-month consultancy to a 12-month period.• Launched new proposition with chosen provider within 16 weeks.• Improved 3rd party sales volumes by managing several key business partnerships.• Increased sales by 15% by continuing tender and delivering instalment solutions.• Grew new partner account from £0 to £500k annualised income in six months.• Identified insurance provider for provision of a new instalment solution by implementing tender process.



Dignity Pre Arrangement Limited

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Distribution Director

  • Nov 2020 - Sep 2021

  Major Responsibilities;I was leading and supervising a team of 17 whilst controlling £100M annual sales income from more than 25 partnerships. I have managed overall distribution and received promotion to a new role of Distribution Director within a divisional restructure in preparation for FCA regulation.Key Deliverables;• Boosted corporate partnerships by directing new business development and partner training.• Increased dignity branch / intermediary channel sales by implementing proposed strategies.



Dignity Plc

• United Kingdom
• Retail
• 100 - 200 Employee

• Head of Corporate Partnerships

  • Jul 2018 - Nov 2020

  Major Responsibilities;I was directing a team of seven relationship managers and overseeing relationship management of Dignity's branch and third-party sales channels including Building Society, equity release, charity and telemarketing partners as a member of Pre-Paid Funeral Plan Management Team. I have renegotiated five partnership contracts and managed dignity branch sales in addition to partnership accounts whilst streamlining tender processes for delivery of new customer propositions and TCF initiatives.Key Deliverables;• Raised annual partnership sales by 15% within Affinity Partnerships focusing on compliant sales processes.• Strengthened key partnership agreements by maintaining long term sustainability of partnership model.



Premium Credit Ltd

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Head of Strategic Relationships & Networks

  • Jun 2016 - Apr 2018

  I have overseen relationship management of Premium Credit's largest accounts, with £900m of annual advances as well as employed revenue-enhancing initiatives by performing a consultative/diagnostic review of key partners' business operations.I was ensuring regulatory rigor, renewing/extending key contracts ahead of contract expiry, and facilitating agreed profit contribution by executing value creation plans.Key Deliverables;• Enabled a five-year extension of largest account with £300m of annual advances through renewal proposal.• Turned around a key account from three years decline to 11% increase in advances in 2017.• Provided strategic direction and maximised total advances through improved broker engagement at head office divisional and branch level.Additional Experience;Business Development Manager, AIG EuropeHead of Protection Products, Post Office InsuranceHead of Complementary Products / Insurance Development Manager, RBS GroupBusiness Development Manager, Median Insurance (Primary Group)Business Manager, Egg Plc (Prudential)New Business Development Manager / Business Manager, St Andrew’s Group (HBOS Plc)Account Manager, Consolidated Insurance (GE)Bank Clerk, HSBC Bank