Duncan Shaw
Operations Director at Connectus Group Limited- Claim this Profile
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Bio
Experience
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Connectus Business Solutions Limited
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Operations Director
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Jan 2018 - Present
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CTO
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Jan 2012 - Present
The name may be new, but the team who bring you Eximus Solutions have been leading the in telecommunications and unified communications in the UK & Ireland for over 30 years. The former Executive Team from Premises Networks have come together to deliver a company specifically to address the unified communications market. Together with IPS Ltd/Elippse Plc, a well-established and successful communications business, we have developed our rich portfolio of UC solutions to reflect the diversity of the various components that make up unified communications. This portfolio comprises Core Systems, Applications, Professional Services, Network services and completed by Managed and Support Services. We believe this portfolio coupled together with the experience and expertise gathered from design, delivery and customer service gives Eximus Solutions a distinct advantage over our competition.Our consultative approach is designed to ensure that the resolution of customer business issues is at the heart of any solution or service. Placing the business issues at the very centre of any solution ensures that we are helping our customers achieve their goals. IPS are experienced in designing and implementing communications systems in technically complex environments where integration to the current systems is required and the provision of uninterrupted service is of primary concern. The company has performed many successful service changeovers and has established a reputation on the soundness of our migration strategies and implementation plans.
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Director
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Dec 2011 - Present
Assisting businesses understand the benefits of UC and provide the skills necessary to deploy business critical services and applications;Work with major vendors and suppliers to understand how their products and services can benefit our clients;Establish new markets in order to offer customers choice and value for money;Enable clients to recognise the full potential of their chosen products and suppliers, ensuring that they maximise their investments. Assisting businesses understand the benefits of UC and provide the skills necessary to deploy business critical services and applications;Work with major vendors and suppliers to understand how their products and services can benefit our clients;Establish new markets in order to offer customers choice and value for money;Enable clients to recognise the full potential of their chosen products and suppliers, ensuring that they maximise their investments.
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Telent Technology Services Ltd
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United Kingdom
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Telecommunications
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700 & Above Employee
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Director of Business Engineering
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Oct 2010 - Dec 2011
Responsible for working across all areas of the business, with the aim of creating value, maximising growth or improving the overall business performance to our clients. Focus is on a wide variety of business engineering activities in support of strategy, marketing, pre-sales consultancy, product and strategic partner development and operational delivery.Responsible for:• building business models to improve profitability;• creating new opportunities through development of product and service offers;• review and make recommendations for business re-engineering;• supporting the sales teams by maintaining and developing strategic relationships with both existing and new clients, identifying appropriate business opportunities;• maintain and develop strategic relationships with both existing and new partners/vendors, identifying products that will enhance our solutions and service portfolios and sales opportunities;• maximising the full potential within the business to deliver ICT solutions within existing and emerging markets verticals.
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Head of Operations - Enterprise Solutions
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Sep 2008 - Oct 2010
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Operations Director
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May 2000 - Sep 2008
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Operations Director
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May 2000 - Sep 2008
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East Riding of Yorkshire Council
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United Kingdom
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Government Administration
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700 & Above Employee
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ICT Manager
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Apr 1996 - May 2000
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Education
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Hull College of Higher Education
HND Computer Studies -
Leeds Metropolitan University
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The University of Hull