Program Manager

• Feb 2022 - Present

Being the Program Manager (Institute of Education Excellence), I am responsible for: - Leading and managing philanthropic initiatives and programs focused on youth development and education - Promoting compassion-based values through our programs, particularly compassionate leadership, and life and career exploration - Collaborating with cross-sectoral partners, including schools, social good organizations, and businesses, to create innovative initiatives and strategically develop our programs Show less

Project Consultant

• Feb 2022 - Jun 2022

Project Manager

• Sep 2019 - Jan 2022

Lead and managed participatory design social projects and social innovation incubation programs, underpinned by the human-centered design approach and design thinking methodology: - Develop stakeholder management and community engagement strategies to establish trustworthy relationships, capture user needs, identify community pain-points, and recommend respective follow-up actions - Co-develop user-centric and innovative solutions with clients through a series of user research and co-creation activities - Design capacity building workshops for young social entrepreneurs, including community engagement, design thinking methodology, and business model establishment, to develop their own social initiatives, and coached 30+ youth-lead social project initiatives- Support the development of the digital marketing strategy to share the social impact made through our projects Show less

Project Officer

• May 2018 - Sep 2019

Lead a team of 10+ full-time research and admin staff and 30+ part-time fieldwork staff and complete 3+ large-scaled and 5+ medium-scaled research projects- Liaised with clients on project planning and progress reporting- Provided evidence-based research as solutions to clients- Developed and recommended research framework and methodology (both qualitative and quantitative research)

Research Officer

• May 2017 - Apr 2018

Conducted collaboratively and individually 10+ medium-scaled and 30+ small-scaled research projects- Performed and monitored a wide range of research tasks including literature review, questionnaire design, fieldwork management, conducting in-depth interviews and focus groups, qualitative and quantitative data processing and analysis, report writing and findings presentation

Research Assistant

• May 2014 - Apr 2017